Senior Director, Brand Experience & Client Growth

Marks; Pittsburgh (Allegheny County); Hybrid; USD 140,000 - 155,000; Full time

Benefits offered by this job

Health care plans

Dental plan

Vision plan

Life insurance

401(k) Savings Plan

Job summary

Marks, part of the Propelis Group, is seeking a Senior Director, Client Services to lead a portfolio of major national and global client relationships within Brand Experience. You’ll be the trusted partner handling business challenges, spotting opportunities, and guiding teams to deliver growth across experiential marketing, retail environments, and content.

You’ll develop strong partnerships with Creative, Strategy, Production, and PM, drive integrated experiences, and own portfolio

Qualifications

• 10+ years in agency-side client leadership and relationship growth.
• Experience leading complex national/global client portfolios.
• Experience in experiential marketing and retail environments.
• Proven ability to collaborate with creative, strategy and production teams.
• Track record of turning ideas into long-term growth for brands.

Responsibilities

• Lead the room as senior partner to clients, guiding growth conversations.
• Grow the business by identifying opportunities and aligning needs with Marks capabilities.
• Develop trusted partnerships with Creative, Strategy, Production and PM to enable great work.
• Oversee integrated experiences across experiential, retail, campaigns and content.
• Own portfolio profitability, forecasting and financial health.
• Coach and develop client leaders and build a strong team culture.
• Challenge established approaches to improve work and delivery.

Skills

Lead senior client relationships

Grow business opportunities

Creative partnerships

Cross-functional collaboration

People leadership

Strategic oversight

Job description

Marks, part of the Propelis Group, is seeking a Senior Director, Client Services to lead a portfolio of major national and global client relationships within Brand Experience. You’ll be the trusted partner handling business challenges, spotting opportunities, and guiding teams to deliver growth across experiential marketing, retail environments, and content.

You’ll develop strong partnerships with Creative, Strategy, Production, and PM, drive integrated experiences, and own portfolio