Senior Director, BI & Analytics — Advancement Insights

UMAF; Hadley (MA); Hybrid; USD 110,000 - 121,000; Full time

Benefits offered by this job

Vacation days

Holidays

Parental leave

Health insurance

401(k) match

Job summary

University of Massachusetts Amherst Foundation (UMAF) seeks a Senior Director of BI & Analytics to own data architecture, dashboards, and self-serve reporting. You will lead a team to deliver trusted leadership data, partner with IT and Salesforce Education Cloud, and drive data quality and governance.

You will leverage Snowflake, Tableau, and AI tools to enable data-driven decisions, build documentation, and create a culture of self‑serve reporting and strong operational insight across

Qualifications

• Bachelor's degree in computer science, information systems, data analytics, or related field, or equivalent experience.
• 5+ years in BI, analytics, or related field.
• Strong SQL and data warehouse experience (Snowflake preferred).
• Experience designing/building Tableau dashboards and data visualizations.
• Experience with CRM systems and fundraising/advancement databases.
• Ability to translate business questions into data investigations and findings.
• Documented ability to trace and reproduce methodologies.

Responsibilities

• Design, build, and maintain Snowflake reporting views and data pipelines.
• Partner with IT and UMAX to ensure reliable data flows between systems.
• Manage ETL processes and data warehouse architecture for reporting needs.
• Maintain data quality standards and reconciliation processes.
• Evaluate data tools and infrastructure against organizational needs.
• Use AI tools in analytical workflows and documentation.

Skills

SQL

Tableau

Snowflake

CRM systems

AI tools

Leadership

Analytics mindset

Education

Bachelor's degree in CS/IS/Data analytics

Tools

Snowflake

Tableau

Salesforce Education Cloud

CRM software

Job description

University of Massachusetts Amherst Foundation (UMAF) seeks a Senior Director of BI & Analytics to own data architecture, dashboards, and self-serve reporting. You will lead a team to deliver trusted leadership data, partner with IT and Salesforce Education Cloud, and drive data quality and governance.

You will leverage Snowflake, Tableau, and AI tools to enable data-driven decisions, build documentation, and create a culture of self‑serve reporting and strong operational insight across