Senior Director, BD - Retail & Travel (Remote)

Krisp Technologies, Inc.; Northern (KY); Hybrid; USD 180,000 - 300,000; Full time

Job summary

Krisp Technologies, Inc. is hiring a Senior Director of Business Development for retail, e-commerce, travel & hospitality. This remote, US-based role reports to the Chief Commercial Officer and involves 30%–40% travel, leading the commercial motion globally in this vertical.

You will build partnerships, expand markets, and own the pipeline across retailers, marketplaces, airlines, hotels, and related outsourcing partners, driving measurable business impact.

Qualifications

• 12+ years in business development, enterprise sales, partnerships, or senior operating roles in retail, e-commerce, travel, or hospitality.
• Proven history of opening enterprise accounts and closing complex, multi-stakeholder deals.

Responsibilities

• Build the pipeline across retail, e-commerce, marketplaces, consumer brands, travel, and hospitality.
• Position Krisp's AI voice products against key outcomes and collaborate with Sales on qualified opportunities.
• Develop senior relationships with Chiefs Customer Care, VPs, and outsourcing partners; represent Krisp at industry events.
• Run demonstrations, build business cases, and partner with cross-functional teams on deployment.

Skills

Business development

Enterprise sales

Partnerships

Relationship building

Job description

Krisp Technologies, Inc. is hiring a Senior Director of Business Development for retail, e-commerce, travel & hospitality. This remote, US-based role reports to the Chief Commercial Officer and involves 30%–40% travel, leading the commercial motion globally in this vertical.

You will build partnerships, expand markets, and own the pipeline across retailers, marketplaces, airlines, hotels, and related outsourcing partners, driving measurable business impact.