Senior Director, Assessment Integrity & Issue Resolution

collegeboard; United States; Teletrabalho; USD 180 000 - 240 000; Tempo integral

Resumo da oferta

College Board is seeking a Senior Director for Assessment Exceptions & Integrity within Operations, Assessment Delivery Operations. This remote role offers optional hybrid in-office days and occasional travel for business purposes.

You will lead a ~10-person team, set strategy for issue resolution, and drive automation to protect assessment integrity and ensure fair testing conditions. Responsibilities include shaping Resolve's long-term strategy, managing performance metrics, and partnering

Qualificações

• 10+ years of progressive experience leading teams in high-stakes environments.
• Experience translating business needs into features and outcomes (product ownership/PM).
• Bachelor's degree in business, computer science, data science, operations, management or related field.

Responsabilidades

• Set Resolve strategy and performance for post-administration issue resolution across College Board assessments.
• Direct the evolution of systems, data, and workflows to surface actionable insights and drive automation.
• Lead a team of ~10, foster an inclusive, high-performance culture and align priorities with senior leadership.

Conhecimentos

Team leadership

Strategy development

Stakeholder management

Product ownership

Formação académica

Bachelor's degree

Descrição da oferta de emprego

College Board is seeking a Senior Director for Assessment Exceptions & Integrity within Operations, Assessment Delivery Operations. This remote role offers optional hybrid in-office days and occasional travel for business purposes.

You will lead a ~10-person team, set strategy for issue resolution, and drive automation to protect assessment integrity and ensure fair testing conditions. Responsibilities include shaping Resolve's long-term strategy, managing performance metrics, and partnering