Senior Director Analyst, Digital Workplace & AI Ops Remote

Gartner; United States; Remote; USD 172,000 - 203,000; Full time

Job summary

Gartner is seeking a Senior Director Analyst for Digital Workplace Infrastructure and Operations to advise senior IT executives on modern, hybrid digital workplace strategies. You will research, analyze, and advise on operating models, tooling, and capabilities, translating AI-driven trends into actionable insights for Heads of I&O.

You will publish must-have insights, present at Gartner events, and collaborate with global teams to advance Gartner's research agenda while supporting sales and

Qualifications

• Bachelor's degree or equivalent experience; Graduate degree preferred.
• 12+ years in relevant field or industry experience across digital workplace domains.
• Strong written and verbal proficiency; excellent research and reporting skills.
• Ability to convey executive presence and engage senior clients effectively.
• Willingness to travel up to 25% (where applicable).

Responsibilities

• Create innovative, thought-provoking and highly leveraged insights content related to Head of I&O priorities and digital workplace strategies.
• Develop in-depth analyses to identify root causes of client challenges and drive strategy forward.
• Demonstrate thought leadership and establish insights positions across analyst teams.
• Provide actionable advice to clients and vendors through virtual or face-to-face interactions.
• Create and deliver high-value presentation materials for Gartner events and client briefings.

Skills

Digital workplace strategy

Automation for digital workplace ops

Endpoint management

Digital employee experience

Business communications

Education

Bachelor's degree or equivalent

Job description

Gartner is seeking a Senior Director Analyst for Digital Workplace Infrastructure and Operations to advise senior IT executives on modern, hybrid digital workplace strategies. You will research, analyze, and advise on operating models, tooling, and capabilities, translating AI-driven trends into actionable insights for Heads of I&O.

You will publish must-have insights, present at Gartner events, and collaborate with global teams to advance Gartner's research agenda while supporting sales and