Senior Director, AI-Driven Communications Orchestration

Cisco Systems, Inc; United States; Remote; USD 278.000 - 353.000; Vollzeit

Zusammenfassung

Cisco is seeking a Senior Director, Communications Orchestration to lead a strategic, AI-forward transformation across the 3P organization. You will define Go-To-Market orchestration, govern portfolio priorities and partner with program owners to drive adoption and measurable outcomes.

You will architect an AI-native operating model, leverage generative AI and intelligent automation to reduce manual work, accelerate execution, and enhance audience experiences while building high-performing teams

Qualifikationen

• 12+ years of communications, marketing, or related strategic leadership experience
• 5+ years in a director-level or equivalent role managing cross-functional communications initiatives
• Deep knowledge of generative AI, agentic AI, intelligent automation and AI-enabled operating models
• Proven experience leading complex, cross-functional transformations and integrating communications, change management and enablement
• Demonstrated ability to build high-performing teams, establish governance and influence senior executives in a global organization
• Strong strategic thinking, executive communication and data-driven decision-making capabilities

Aufgaben

• Define and lead an integrated Go-To-Market orchestration strategy that connects enterprise priorities, communications, change management and enablement to measurable business outcomes
• Establish portfolio prioritization, governance and decision rights to coordinate initiatives, reduce competing messages
• Partner with program and service owners to execute on activation strategies, while maintaining clear accountability for change management, adoption, execution and outcomes
• Build and lead a high-performing orchestration team, streamlining workflows, consolidating overlapping capabilities and driving operational excellence
• Architect and implement an AI-native orchestration model, redesigning how communications, enablement and content are planned, created, and delivered
• Leverage generative AI, agentic workflows, intelligent automation and personalization to eliminate repetitive work, accelerate execution and improve audience experiences
• Identify and implement emerging AI technologies that transform content operations, audience targeting and employee engagement
• Build AI-forward capabilities across the organization through talent development, targeted hiring, experimentation and responsible AI adoption
• Coordinate and create a unified communications strategy and experience
• Develop modern, engaging approaches—including video-first storytelling, personalized nudges, AI-powered content and leader enablement—that simplify complex information and accelerate adoption
• Partner across the business to deliver relevant, timely experiences that reduce noise, improve understanding and make it easier for employees and leaders to act
• Measure success against shared product and service goals, focusing on adoption, behavior change and business results
• Measure operational effectiveness, including cycle time, duplication, productivity improvements and AI-enabled efficiencies
• Demonstrate the impact of orchestration through improved employee experience, stronger adoption and measurable business results

Kenntnisse

Strategic leadership

Generative AI

Cross-functional leadership

Executive communication

Data-driven decision making

Change management

Organizational transformation

Team building

Jobbeschreibung

Cisco is seeking a Senior Director, Communications Orchestration to lead a strategic, AI-forward transformation across the 3P organization. You will define Go-To-Market orchestration, govern portfolio priorities and partner with program owners to drive adoption and measurable outcomes.

You will architect an AI-native operating model, leverage generative AI and intelligent automation to reduce manual work, accelerate execution, and enhance audience experiences while building high-performing teams