Senior Director, AI Agent Platform & Scale

Socket.dev; Lehi (UT); On-site; USD 180,000 - 320,000; Full time

Job summary

Podium is hiring a Senior Director of Engineering to own the AI agents product and turn it into a scalable, industry-defining platform for local businesses. You will design the architecture, lead a growing team, and partner across Product and Infrastructure to deliver reliable, high-performance agent systems that operate at scale.

You will shape the roadmap, drive 0→1 and 1→scale initiatives, and work directly with customers to translate business outcomes into technical bets and execution.

Qualifications

• 10+ years of software engineering and leadership experience in hands-on roles
• Experience building production LLM-powered or agentic systems with real users at scale
• Deep fluency in applied AI architecture: orchestration, tool-calling, RAG and context management
• Track record of building and scaling evaluation systems for non-deterministic software
• Experience leading both 0 to 1 builds and 1 to scale hardening
• Strong cross-functional collaboration with Product, Infrastructure, and customer-facing teams
• Hands-on fluency with modern AI coding tools like Claude Code, Codex, Cursor

Responsibilities

• Own the technical architecture and roadmap for Podium's AI agent platform across orchestration, tools, memory, and reasoning
• Lead and grow a team of engineers, setting technical bar while staying hands-on
• Build and mature evaluation infrastructure to measure agent quality and ship improvements confidently
• Drive 0-to-1 and 1-to-scale work to ensure reliability, latency, and cost at massive scale
• Partner with Product to translate business outcomes into agent capabilities and tech bets
• Collaborate with Infrastructure/Platform to ensure observability, cost-efficiency, and resilience
• Engage with customers and Sales/CS to gather signals and inform the roadmap
• Establish best practices for prompt/context engineering and safe deployment of autonomous systems
• Represent AI Agents engineering in leadership, balancing risk and build-vs-buy decisions

Skills

AI systems

Engineering leadership

Architecture design

Agent frameworks

Cross-functional leadership

Performance & reliability

Tool-calling patterns

Product collaboration

Prompt engineering

Modern AI tooling

Tools

Claude Code

Codex

Cursor

Job description

Podium is hiring a Senior Director of Engineering to own the AI agents product and turn it into a scalable, industry-defining platform for local businesses. You will design the architecture, lead a growing team, and partner across Product and Infrastructure to deliver reliable, high-performance agent systems that operate at scale.

You will shape the roadmap, drive 0→1 and 1→scale initiatives, and work directly with customers to translate business outcomes into technical bets and execution.