Senior Director

UT Dallas

Richardson (TX)

Ibrido

USD 88.000 - 93.000

Tempo pieno

2 giorni fa

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Vantaggi offerti da questo lavoro

Health insurance

Dental & Vision Plan Options

Retirement plan

Paid time off

Descrizione del lavoro

UT Dallas is seeking a Senior Director of Communications and Student Success Analytics to lead communications strategy and stakeholder engagement for OUESS initiatives. The role emphasizes storytelling across digital, print, and executive reporting, backed by student success analytics and institutional effectiveness functions.

The position requires a Bachelor’s degree with 10+ years of related experience; a Doctoral degree is preferred.

Competenze

Bachelor's degree required with ten years of related work experience or equivalent.
Doctoral degree preferred with 10+ years in leadership of communications/marketing in higher education.

Mansioni

Direct communications strategies across digital, print, web, social media.
Lead storytelling, marketing, and branding across OUESS channels, using AI-assisted tools when appropriate.
Oversee annual report and presentation development.
Build and supervise a high-performing communications team and collaborate with analytics/CRM staff.
Provide strategic decision support through data analysis and research initiatives.

Conoscenze

Strategic communications

Storytelling

Brand management

Analytics

CRM administration

AI-assisted communications

Project management

Leadership

Cross-functional teamwork

Formazione

Bachelor’s degree

Ten years of experience

Doctoral degree (preferred)

Strumenti

Adobe Creative Suite

Salesforce

Microsoft Planner

Descrizione del lavoro

Functional Title Senior Director of Communications and Student Success Analytics

Department

Department Undergraduate Education

Salary Range

Salary Range $95,000 - $100,000

Pay Basis

Pay Basis Monthly

Position Status

Position Status Regular full-time

Location

Position End Date (if temporary)

Posting Open Date

Posting Open Date 10/27/2026

Posting Close Date

Open Until Filled Yes

Desired Start Date

Desired Start Date 12/01/2026

Job Summary

Serves as the primary steward for communicating the impact of OUESS initiatives through strategic storytelling, digital media, print communications, dashboards, and executive reporting. Provides strategic leadership for stakeholder engagement, marketing, and brand management, supported by student success analytics, assessment, and institutional effectiveness functions. Leads evidence-based decision support processes aligned with Strategic Pillar I (Student Success) and Strategic Pillar III (External Impact).

Minimum Education and Experience

Bachelor’s degree with ten (10) years of work experience in related field. An equivalent level of education and/or experience may be considered.

Preferred Education and Experience

Doctoral degree preferred. Ten or more years of leadership experience communications, marketing, or strategic storytelling in higher education, with familiarity in institutional research, assessment, assessment, change management, strategic planning, CRM administration, or student success operations.
Strong understanding of data and storytelling integration, branding, and messaging.
Proficiency with Adobe Creative Suite and other content creation/design tools.
Familiarity with Microsoft Planner (or similar project management software) and Salesforce or comparable CRM platforms is a plus, and can be developed on the job.
Proficiency in using AP style to create and proofread copy with accuracy and excellent attention to detail.
Demonstrated fluency with AI-assisted communications tools (e.g., generative AI for drafting, editing, campaign ideation, and content production), and an understanding of how to responsibly integrate AI into a modern communications practice.
Understanding of the higher education space and the opportunities to move its key audiences to action.
Content Creation: develop and seed content for storytelling across channels in varying formats, including long-form narrative for web and print as well as content for video storytelling and emails.
Marketing and digital advertising solutions.

Other Qualifications

Experience working with and leading cross-functional teams, interfacing with higher education leadership, working collaboratively with other campus units, and building communication strategies based on data and brand awareness..

Other Qualifications

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities

Direct communications strategies including digital, print, web, social media, and stakeholder outreach.
Lead strategic communications, marketing, and storytelling across all OUESS channels, incorporating AI-assisted tools where appropriate to increase efficiency and creative capacity.
Lead creation of annual report and presentation development.
Oversee marketing, digital media, web content, and brand management.
Direct intentional planning of UTD or freelance photographers to attend events to create imagery that can be used for websites, marketing, and other development purposes.
Build and supervise a high-performing communications team, and partner closely with the Student Success Data Team and CRM Implementation staff on analytics, assessment, and engagement needs.
Provide strategic decision support through data analysis, environmental scanning, and effectiveness studies, in partnership with OUESS’s analytics and CRM staff.
Work with OUESS units for assessment planning and program evaluation.
Support CRM reporting, adoption measurement, and engagement analytics in coordination with CRM Implementation staff.
Assist with survey design and assessment methodologies.
Partner with the Student Success Data Team to develop governance structures, data standards, and reporting frameworks supporting continuous improvement.
Partner with Institutional Research, Enrollment Management, University Marketing, academic units, and campus leadership.
Lead recognition and awards processes, including nominations, evaluations, communications, and reporting.
Project management and continuous improvement.
Represent OUESS in university committees, presentations, partnership initiatives, and external engagements.
Other duties as assigned.

Physical Demands and Working Conditions

Physical Activities

Working Conditions

Additional Information

Remote Work Notice: After the probationary period, this role may be eligible for a hybrid (partly remote/partly in office) work schedule, subject to business need and manager approval. Must be located within the DFW Area and have the ability to be on campus with 24 hours of notice. A UT Dallas Remote Work Agreement will be required within 14 days after approval.

What We Can OfferUT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes:

BCBS PPO Medical Insurance Options – including 100% paid employee medical coverage for full-time employees
AD&D Insurance
Dental & Vision Plan Options
Long and short-term disability
TRS Retirement Plan
Fertility Benefits
Paid time off

All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

About UsUT Dallas is a top public research university located in one of the nation’s fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences. UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world.

Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth ( DFW ) metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities.

Let us be your employer of choice! # WHOOSH

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. UT Dallas is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

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