Senior Digitizing Specialist — Media Preservation

Heirloom Cloud Corporation; Charleston (SC); On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

Flexible scheduling

Advancement opportunities

Benefits for eligible full-time

Job summary

Heirloom Cloud Corporation is seeking motivated Digitizing Specialists to convert aging formats into secure digital formats for customers nationwide. You will join a collaborative team to ensure high quality, precise digitization and customer satisfaction.

Roles include training in advanced digitization, handling varied media, and operating both legacy and modern equipment. Opportunities span internship to full-time with promotion paths based on performance.

Qualifications

• Minimum 2 years of experience in customer service, production, technical operations, or a related field.
• Strong organizational skills and attention to detail.
• Self-motivated with the ability to stay productive and goal-oriented on a schedule.
• Comfortable learning and operating computer systems, software, and electronic equipment.

Responsibilities

• Train to master advanced media digitization and restoration workflows.
• Receive, inspect, sort, and document inbound customer orders.
• Operate legacy and modern playback equipment to achieve the highest-quality capture possible.
• Capture, organize, and curate digital media within a secure LAN.
• Perform quality control checks on digitized content.
• Assist with basic media handling, cleaning, and preparation.
• Coordinate with Customer Success Team regarding order status and requests.
• Collaborate with Operations Team to maintain efficient production workflows.
• Maintain a clean, organized, and secure production environment.
• Support continuous improvement initiatives and operational innovation.

Skills

Customer service

Attention to detail

Teamwork

Learning new systems

Problem solving

Education

High school diploma or equivalent

Associate/Bachelor's degree preferred

Job description

Heirloom Cloud Corporation is seeking motivated Digitizing Specialists to convert aging formats into secure digital formats for customers nationwide. You will join a collaborative team to ensure high quality, precise digitization and customer satisfaction.

Roles include training in advanced digitization, handling varied media, and operating both legacy and modern equipment. Opportunities span internship to full-time with promotion paths based on performance.