Senior Digital Transformation Consultant, Operating Model

NTT DATA, Europe & LATAM, Branch in USA, Inc.; United States; A distancia; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

NTT DATA, Europe & LATAM, Branch in USA, Inc. is seeking a Senior Digital Transformation Consultant to shape the target operating model for global client programs.

The role focuses on assessing current processes, organizational design, and digital maturity to define an actionable operating model and a corresponding roadmap. You will lead stakeholder interviews, document findings, build the business case, and present recommendations to senior leadership.

Formación

• 5+ years of experience designing Operating Models.
• Expertise in Organizational Redesign in global companies.
• Proven experience designing and implementing Target Operating Models (TOM) for large, complex organizations.
• Strong background in organizational design and organizational effectiveness.

Responsabilidades

• Assess current processes, structure, and digital maturity to identify gaps and opportunities.
• Develop and document assessment findings with prioritized recommendations.
• Define and design the to-be operating model including structure, governance, and ways of working.
• Develop a digital strategy and roadmap aligned to business objectives.
• Facilitate stakeholder interviews to gather requirements and build alignment.
• Build the business case and phased implementation plan with milestones and success measures.
• Present recommendations and deliverables to stakeholders.

Conocimientos

Operating Model

Digital Transformation

Stakeholder facilitation

Executive presentation

Process improvement

Educación

Bachelor's degree

Descripción del empleo

Senior Digital Transformation Consultant, Operating Model

Remote

Location:100% remote, seeking candidates located in the United States.

Contract Length: 4 months, with potential for extension.

Contract Rate: Rate for this position is expected to fall within a competitive market range. Final rate will be determined based on relevant experience and overall fit for the position.

NTT DATA is seeking an experienced Senior Digital Transformation Consultant to join an exciting global project, assessing and designing the future operating model of our clients' organizations. In this role, you will evaluate current processes, structures, and digital maturity, then define target operating models and digital roadmaps aligned to each client's business objectives.

Responsibilities:

• Assess the client's current processes, organizational structure, and digital maturity to identify gaps, inefficiencies, and opportunities for improvement.
• Develop and document the assessment, including key findings, root causes, and prioritized recommendations for leadership review.
• Define and design the to-be operating model for the organization, including structure, roles, governance, and ways of working.
• Develop a digital strategy and roadmap aligned to business objectives, identifying the digital capabilities, technology enablers, and automation opportunities that support the to-be model.
• Facilitate stakeholder interviews and working sessions to gather requirements, validate findings, and build alignment across business and technology teams.
• Build the business case and phased implementation plan, including milestones, dependencies, and success measures.
• Present recommendations and deliverables to stakeholders.

Required Experience:

• 5+ years of experience designing Operating Models.
• Expertise in Organizational Redesign in global companies.
• Proven experience designing and implementing Target Operating Models (TOM) for large, complex organizations.
• Strong background in organizational design and organizational effectiveness, including defining structures, roles, and responsibilities.
• Demonstrated ability to analyze, streamline, and improve business processes.
• Evaluation of organizational structures, capabilities and governance models.
• Experience developing digital strategies and roadmaps and translating them into operating model and process changes.
• Experience in a consulting or advisory environment, with a track record of delivering assessments and recommendations to senior stakeholders.
• Strong stakeholder facilitation, communication, and executive presentation skills.

Education & Certifications:

• Bachelor's degree in Business, Strategy, Operations, Organizational Redesign, or a related field.
• Certifications in process improvement, change management, or enterprise architecture (e.g., Lean Six Sigma, Prosci, TOGAF) are a plus.

Required Equipment: This role requires the use of a personal laptop. Candidates must be comfortable with company security software and device management tools being installed on their laptop as part of the onboarding process and for the duration of the engagement.

About NTT DATA

NTT DATA is a Top 5 global IT services provider with more than 190,000 professionals across 50+ countries. We combine industry expertise with capabilities in consulting, technology, AI, cloud, applications, infrastructure, and connectivity to help organizations innovate, optimize, and transform. Through responsible innovation, we deliver meaningful business outcomes, accelerate client success, and create a positive impact on society.

Equal Opportunity Employer

NTT DATAis committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.NTT DATA is an Equal Opportunity Employer Male/Female/Disabled/Veteran and a VEVRAA Federal Contractor.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in NTT DATA, Europe & LATAM, Branch in USA, Inc.’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.