Senior Digital Sales & CRM Strategist

Dow; Marietta (GA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Base pay + bonus

Health insurance

Employee discounts

On-site fitness facilities

Employee stock purchase program

Job summary

Dow seeks a Senior Digital Sales Specialist to manage accounts and drive the annual sales plan in Marietta, GA or Midland, MI. You will work cross-functionally to optimize how Dow Polyurethane Systems serves customers in North America, utilizing CRM and digital tools to close opportunities and grow the customer base.

The role requires at least 3 years of relevant experience, a bachelor’s degree (or military equivalence), and US work authorization.

Qualifications

• Bachelor's degree or military experience at or above a U.S. E5 or Canadian Petty Officer 2nd Class or Sergeant.
• Minimum 3 years of relevant working experience.
• U.S. work authorization required; no visa sponsorship available.

Responsibilities

• Account management to deliver annual sales plan (volume and margin).
• Collaborate cross-functionally to improve customer service across North America.
• Develop and close new leads; establish price/volume agreements in internal systems.
• Nurture customers to support growth aligned with business strategies.
• Gather market intelligence and share insights with Dow decision makers.
• Use CRM, DSR, CMT, OMP, and Digital channels at expert level.
• Educate customers to use digital channels and act as a Digital Ambassador for Dow.com.
• Drive adherence to the Service Offering Framework (SOF).
• Grow portfolio by generating, triaging, routing, developing leads and closing opportunities.
• Maintain and update CRM and internal tools.
• Forecast using digital tools and communicate changes to Product Management and Supply Chain.

Skills

Conflict resolution

Negotiation

Product knowledge

Business acumen

Cold calling

Data-driven

CRM/Datas tools

Education

Bachelor's degree or military-experience equivalent (U.S. E5 / Canadian rank)

Tools

CRM

DSR

SmartPrice

Dow.com

Microsoft Office

Job description

Dow seeks a Senior Digital Sales Specialist to manage accounts and drive the annual sales plan in Marietta, GA or Midland, MI. You will work cross-functionally to optimize how Dow Polyurethane Systems serves customers in North America, utilizing CRM and digital tools to close opportunities and grow the customer base.

The role requires at least 3 years of relevant experience, a bachelor’s degree (or military equivalence), and US work authorization.