Senior Digital Renewal Sales Specialist

autodesk; Denver (CO); On-site; USD 65,000 - 116,000; Full time

Job summary

Autodesk seeks a Senior Associate Digital Renewals Representative to manage renewal cycles across regional accounts, defend the customer base, and identify expansion opportunities. You will collaborate with Account Executives, Customer Success Managers, and partners to drive timely, accurate renewals and retention.

The role emphasizes CRM usage, data analysis, and structured renewal playbooks, with in-office collaboration three days per week in Denver, CO.

Qualifications

• 2+ years in renewals, inside sales, account management, or customer success, preferably in SaaS.
• Ability to independently manage high-volume renewal cycles.
• Strong communication and negotiation skills with the ability to influence customer outcomes.
• Experience using CRM systems to manage pipelines, forecasts, and renewal workflows.
• Excellent organizational skills to prioritize across multiple renewal motions.
• Experience engaging customer procurement or commercial teams.

Responsibilities

• Independently own and execute full renewal workflows across assigned Regional Accounts.
• Defend the existing customer base by driving timely, accurate renewal execution with minimal guidance.
• Identify and close seat expansion opportunities at renewal using standard playbooks and creative approaches.
• Monitor account auto-renew settings and intervene when auto renewals are disabled to prevent churn.
• Work directly with customer procurement teams to ensure renewal execution and accuracy.
• Provide mentorship to less experienced colleagues as appropriate.
• Share churn risks, renewal blockers, and upsell signals across teams and regions.

Skills

Renewals

CRM usage

Negotiation

Collaboration

Data analysis

Tools

CRM systems

Job description

Autodesk seeks a Senior Associate Digital Renewals Representative to manage renewal cycles across regional accounts, defend the customer base, and identify expansion opportunities. You will collaborate with Account Executives, Customer Success Managers, and partners to drive timely, accurate renewals and retention.

The role emphasizes CRM usage, data analysis, and structured renewal playbooks, with in-office collaboration three days per week in Denver, CO.