Senior Digital Project Manager

Wpromote; New York (NY); A distancia; USD 115.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote-first culture

Unlimited PTO

401(k) matching

Medical, Dental, Vision

Descripción de la vacante

Wpromote is seeking a Sr. Digital Project Manager to own multi-program delivery in a fast-paced digital agency.

You will partner with client services and channel teams to ensure exceptional service delivery, while collaborating with leadership across paid, earned, owned media and analytics to meet program goals.

Formación

• 5+ years of project management experience in an interactive agency.
• Bachelor’s degree or equivalent experience.
• PMP Certification expected within one year of hire (training covered).
• Ability to autonomously lead project management for any program type.
• Ability to mentor junior project managers.
• Advanced abilities in using Asana or similar tools.
• Experience documenting, tracking, and following up on multiple tasks.
• Strong understanding of digital creative, paid media, earned media, analytics, and client management workflows.
• Ability to communicate and collaborate with senior-level clients and team members.
• Identify pain points and drive process improvement across the lifecycle.
• Strong risk management and cross-channel workflow implementation.
• Strong change management and vendor coordination skills.
• Leadership, problem-solving, negotiating, prioritization, decision-making, conflict resolution.

Responsabilidades

• Act as primary internal and external contact for program operations.
• Ensure operational efficiency of programs.
• Lead internal and client meetings; capture action items and recaps.
• Plan, manage, monitor, and control execution of digital initiatives with channel leadership.
• Define scope, risks, and change requests; minimize impact on success.
• Attend to task detail, deadlines, and deliverable accuracy.
• Develop and maintain detailed program documentation (timelines, trackers).
• Create workflows, train teams, and manage project tasks using PM software.
• Ensure adherence to PMO templates and processes in client programs.
• Own continuous PMO improvements and initiatives.
• Co-own account success with client services counterparts.
• Drive continuous process improvement for programs.

Conocimientos

Project management

Agency experience

PMP Certification

Leadership

Asana

Vendor coordination

Client communication

Process documentation

Educación

Bachelor’s degree

Herramientas

Asana

Descripción del empleo

The ideal candidate is someone who has experience in a digital agency, is well-versed in project management processes, thrives in a fast-paced environment, and relishes taking complete ownership of programs from beginning to end. You will partner with our client services team to ensure exceptional delivery of clients’ needs. You will also work closely with our paid, earned & owned media, digital intelligence, and executive leadership teams during every phase of our programs.

As a Sr. Digital Project Manager, you may manage multiple programs simultaneously or a single, enterprise-level program. Within this environment, you will work with client services and channel teams to set, measure, and achieve goals targeted at delivering high-quality services for clients. The right candidate is ready to multitask across diverse environments and dynamic enough to be able to learn new technologies and adopt new approaches.

You Will Be

• An internal and external point-of-contact for program operations
• Responsible for the operational efficiency of your program
• Running internal and client-facing meetings as needed, taking detailed action items & disseminating meeting recaps
• Responsible for planning, managing, monitoring, and controlling the execution of digital initiatives from beginning to end, in partnership with channel team leadership
• Managing program scope, identifying, defining, and communicating risks and change requests, before taking appropriate action to minimize the impact on the program’s success
• Focused on the details of tasks, deadlines & accuracy of deliverables
• Developing and maintaining detailed program documentation such as timelines and project trackers
• Creating workflows, training teams, and managing project tasks & deliverables using various project management software
• Ensuring client programs are fully utilizing and adhering to all appropriate PMO templates and processes
• A generator and owner of key PMO department initiatives
• The co‑owner and partner with client service counterparts for account success
• The owner of continuous process improvement for your program(s)

You Must Have

• 5+ years of project management experience in an interactive agency, managing large-scale, multi‑faced digital programs
• Bachelor’s degree or equivalent experience
• Once eligible, PMP Certification is expected within one year of hire. Wpromote covers the training fees for PMP Certification
• Ability to autonomously lead project management for any program type
• Skills required to oversee, train, and mentor jr. level project managers, if applicable
• Advanced abilities in using Asana or similar task management software
• Experience working autonomously and being part of a team
• Proficiency in documenting, tracking, and following up on many simultaneous tasks
• Experience authoring essential project documentation such as project management plans, change, issue and risk logs, and status reports
• Strong understanding of the typical workflows for the digital creative process, paid media marketing, earned media marketing, analytics, and client management
• Ability to develop rapport with, and successfully communicate and collaborate with senior‑level clients and team members
• Ability to pinpoint program pain‑points, identify areas in need of process improvement, and own the full process improvement lifecycle (identification, documentation, training, process adherence)
• Strong risk management skills & ability to minimize the impact on program success
• Ability to identify the need for, and implementation of complex, cross‑channel workflows
• Strong change management skills (preparing and supporting teams, establishing the steps necessary for change, and monitoring post‑change activities)
• Experience working with third‑party vendors and partner agencies
• Strong skills in leadership, problem‑solving, negotiating, influencing, prioritization, decision‑making, and conflict resolution

At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work‑life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.We offer:

• Remote-first culture
• Unlimited PTO
• Extended Holiday break (Winter)
• Flexible schedules
• Work from anywhere options*
• *100% paid parental leave
• 401(k) matching
• Medical, Dental, Vision, Life, Pet Insurance
• Sponsored life insurance
• Short Term Disability insurance and additional voluntary insurance
• Annual Class Pass credits and more!

The anticipated annual salary for this role will range from $115,000- $130,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. At Wpromote, pay ranges are subject to change and are based on specific market medians for similar jobs according to third-party salary benchmark surveys. Individual pay within that range can vary due to skills, experience, and available budget. The total compensation package for this role will include benefits.

*This position may be performed remotely in most states within the US, with some exclusions** While this role offers the flexibility to work remotely, we have office hubs in Los Angeles and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!***This position is not eligible for immigration sponsorship

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

“The employees at Wpromote are truly a team. In my day-to-day, I regularly have to lean on people to step outside of their defined roles to assist me in different aspects of my job.”

I have never heard someone say that this isn’t what they do or they don’t have time. Everyone– from the executive team to our summer interns– steps up and pitches in!

Kristin Costigan

Making it our mission to Make Mondays Suck Less, we strive to produce results that you’ll be excited to see and we’ll be excited to deliver. When you love what you do and who you work with, your Mondays will always be better. From office perks to meaningful employee benefits, we’ve created an environment where team members are excited to come to work and clients are blown away by their performance.