Senior Digital Product Owner

First PREMIER Bank/PREMIER Bankcard; Sioux Falls (SD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

Generous PTO

401(k) match

Volunteer hours

Wellness program

Employee parties

Job summary

PREMIER Bankcard is seeking a Digital Product Owner to serve as the voice of the customer and bridge between stakeholders and development teams. They will define and prioritize product features and requirements to deliver high-value, user-centric payment solutions.

This role centers on payments, UX, and feature roadmap, ensuring secure, seamless experiences while aligning cross-functional teams around goals and regulatory requirements.

Qualifications

• Strong customer-centric approach; identify customer needs.
• Strong communication skills to collaborate with technical and non-technical stakeholders.
• Detail-oriented with focus on high-quality products.
• Scrum Product Owner Certification or equivalent is required and maintained.
• 4+ years of experience managing Digital Products at a financial institution.
• 3+ years of experience in agile development preferred.
• Ability to implement ongoing and future investment in digital platforms aligns with the company’s business plan.

Responsibilities

• Create and maintain user stories, epics, acceptance criteria, and design details.
• Lead agile team; drive outcomes and provide direction to development.
• Establish release targets and prioritize the team backlog.
• Compile customer research, competitor trends and present insights.
• Collaborate with stakeholders (call centers, back office, Compliance, Development, Marketing) to deliver features.
• Manage multiple digital products/platforms.
• Interview, hire, train staff; conduct performance reviews; apply policy.

Job description

At First PREMIER Bank and PREMIER Bankcard, we’ve created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hard work.

We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employee recognitions.

Considered one of the nation’s strongest financial organizations, we’ve achieved our success by embodying the views and values of The PREMIER Way. From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.

Job Description

Location

Sioux Falls, SD

Job Status

Full-Time

Shift

Monday - Friday 8:00 AM to 5:00 PM

Company

PREMIER Bankcard

About The Role

The Product Owner serves as the voice of the customer and the bridge between business stakeholders and development teams. They are responsible for defining and prioritizing product features and requirements to ensure the delivery of high-value, user-centric solutions. By aligning product vision with business goals, the Product Owner drives the development of innovative products that meet customer needs and deliver measurable business outcomes.

This Digital Product Owner will focus on payments to drive market success, user experience (UX), and feature roadmap of payment products. The Product Owner will focus on secure, seamless, and efficient payment experiences for users while aligning cross-functional teams around overarching product goals and regulatory requirements.

Job Duties And Responsibilities

• Create and maintain user stories, epics, acceptance criteria, and supporting design/feature details.
• Lead agile team. Drive outcomes and provide direction to development team so they can execute on the product, feature, outcome for the roadmap.
• Establish release targets for all features and enhancements, determine high-integrity commitments, and create and prioritize the team backlog.
• Compile customer research, competitor trends and present insights discovered.
• Work with stakeholders including call centers, back office, Compliance, Development, Marketing to complete feature delivery.
• Manage multiple digital products/platforms.
• Interviews, hires, and trains new staff. Provides constructive and timely performance reviews. Handles discipline and termination of employees in accordance with company policy.

Skills And Qualifications

• Strong customer-centric approach with the ability to identify customer needs
• Strong communication skills to effectively collaborate with both technical and non-technical stakeholders, and to clearly articulate complex concepts in an accessible manner.
• Detail-oriented with a focus on delivering high-quality products that meet customer needs and drive business value.
• Scrum Product Owner Certification or similar Product Owner certification is required and to be maintained while in this position.
• 4 + years of experience managing Digital Products including but not limited do (voice, chat, email, social media, marketing) at a financial institution.
• 3+ years of experience in agile development preferred or Advanced understanding of digital and IT product management and development.
• Ability to implement the ongoing and future investment in digital platforms as it aligns the company’s overall business plan.

Competitive Benefits Package

• Full medical benefits for 20+ hours/week
• FREE dental and vision coverage
• Generous time off plans including PTO, Sick Pay, and Bonus Days
• 401(k) – dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• Employee Wellness Program
• Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
• Fun Employee Parties

Our Culture

• We have an emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work.
• Career advancement opportunities is a way PREMIER leaders show they care.
• Appreciation is shown th