Senior Digital Product Operations Leader

Russell Tobin; Orlando (FL); Hybrid; USD 107,000 - 112,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement savings

Life & disability insurance

Employee discounts

Job summary

Russell Tobin is hiring a Senior Digital Product Operations Manager for a hybrid contract role in Orlando, FL. The position supports digital experiences across websites, mobile apps, connected products, and marketing collateral, collaborating with cross-functional teams to meet business needs.

The ideal candidate brings 5+ years in business and digital roles, strong stakeholder management, and proven ability to drive initiatives in a fast-paced digital environment.

Qualifications

• Minimum 5 years of combined business and digital experience.
• Experience addressing technical, user, and business issues within a fast-moving digital organization.
• Strong personal initiative and ability to independently drive work forward.
• Strong verbal and written communication skills.
• Strong leadership and stakeholder-management capabilities, including the ability to communicate effectively with Manager-level stakeholders.
• Ability to collaborate effectively across large, complex, matrixed organizations.

Responsibilities

• Strategize and execute content across multiple digital products, including marketing, internal, regulatory, support, and educational content.
• Manage: Marketing pages, Support content, FAQs, App marketing and educational content; App marketing assets, including tiles and CTAs.
• Identify content and marketing opportunities and align on strategy with key partners across Marketing Strategy, Public Affairs, Commercial Strategy, Legal, and other stakeholders.
• Establish deadlines and guide content delivery through launch; maintain stakeholder communication and coordinate launch announcements.
• Define requirements for KPI dashboards and analytics; identify success metrics and establish continuous performance-monitoring processes.
• Develop A/B testing campaign requirements and measurement recommendations to improve content and conversion.
• Translate marketing concepts into detailed product requirements and executable tactics.

Skills

5+ years experience

Stakeholder management

Communication skills

Leadership

Cross-functional collaboration

Job description

Russell Tobin is hiring a Senior Digital Product Operations Manager for a hybrid contract role in Orlando, FL. The position supports digital experiences across websites, mobile apps, connected products, and marketing collateral, collaborating with cross-functional teams to meet business needs.

The ideal candidate brings 5+ years in business and digital roles, strong stakeholder management, and proven ability to drive initiatives in a fast-paced digital environment.