Content Product Manager — Hybrid, Guest Experience

Russell Tobin; Celebration (FL); Hybrid; USD 83,000 - 90,000; Full time

Benefits offered by this job

Healthcare coverage

Dental and vision coverage

Supplemental coverage (accident, etc)

Job summary

Russell Tobin is seeking a Product Manager for a Kissimmee, FL hybrid role with a 22-month contract. You will shape content creation, management, and delivery across digital and guest experiences, working with content authors, designers, analysts, and business leaders.

You will translate ideas into clear requirements, drive content governance, analyze performance data, and guide localization efforts. This role emphasizes collaboration and data-informed decision making in a fast-paced environment.

Qualifications

• 3+ years of experience in product management, content management, business analysis, technical writing, or a related digital role.
• Translate business and user needs into clear written requirements, user stories, or product documentation.
• Comfort working with data: pull, interpret, and communicate insights from content analytics, dashboards, or reports.
• Familiarity with content management systems, publishing workflows, or digital content operations.
• Strong written communication skills and ability to produce clear documentation for technical and non-technical audiences.
• Organized, detail-oriented, and able to manage multiple workstreams in a fast-paced environment.
• Collaborative with cross-functional teams across product, engineering, design, and business.

Responsibilities

• Support product discovery and requirements for content features across web, mobile, onboard, and guest communications.
• Define product strategy and present vision to executive leadership through the lifecycle.
• Maintain content documentation including inventories, data dictionaries, user stories, and workflows.
• Partner with stakeholders to understand pain points and gather requirements.
• Identify opportunities for authoring efficiency and quality improvement.
• Contribute to content governance: taxonomy, metadata, lifecycle, reuse guidelines.
• Analyze content performance data and guest feedback to inform prioritization.
• Support localization workflows by coordinating with translation teams.
• Negotiate blockers and influence decisions across technologies.
• Contribute to roadmap planning with synthesized research and data.
• Participate in cross-functional reviews and stakeholder communications on progress.

Skills

Product management

Content management

Business analysis

Technical writing

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Tools

CMS platforms

Job description

Russell Tobin is seeking a Product Manager for a Kissimmee, FL hybrid role with a 22-month contract. You will shape content creation, management, and delivery across digital and guest experiences, working with content authors, designers, analysts, and business leaders.

You will translate ideas into clear requirements, drive content governance, analyze performance data, and guide localization efforts. This role emphasizes collaboration and data-informed decision making in a fast-paced environment.