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Bombas, a comfort-focused premium basics brand based in New York, is seeking a Senior Digital Product Manager – Retention & Post-Purchase to lead the customer journey after order placement. You will own end-to-end experiences from order tracking to returns, exchanges, accounts and self-service support, partnering with engineering and design.
Reporting to the Head of Digital Product, you will define discovery, hypotheses and the iteration roadmap, driving a cohesive post-purchase strategy that
Bombas, a comfort-focused premium basics brand based in New York, is seeking a Senior Digital Product Manager – Retention & Post-Purchase to lead the customer journey after order placement. You will own end-to-end experiences from order tracking to returns, exchanges, accounts and self-service support, partnering with engineering and design.
Reporting to the Head of Digital Product, you will define discovery, hypotheses and the iteration roadmap, driving a cohesive post-purchase strategy that