Senior Digital Product Manager: Purchase & Account Experience
Patagonia
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Descrizione del lavoro
Patagonia is seeking a Sr. Digital Product Manager for Account Management & Purchase Experience in Ventura, CA (Hybrid).
You will own the account creation, login, cart, checkout, and post-purchase flows, partnering across Digital Product, Finance, UX, Analytics, and Technology to deliver a frictionless, personalized experience. You will transform the My Account journey, design data-driven insights, and measure impact on key metrics such as conversion, order status, and payments.
Competenze
- 5+ years leading digital product work in ecommerce.
- Experience with post-purchase flows: checkout, payments, returns.
- Ability to translate data into actionable roadmap.
- Strong cross-functional collaboration across Finance, UX, Analytics, and Technology.
Mansioni
- Own and evolve purchase product priorities for checkout and payment solutions.
- Transform the My Account experience to guide customers to desired actions.
- Collaborate with cross-functional teams to translate needs into product improvements.
- Develop measurement frameworks for key metrics and track outcomes.
Conoscenze
Formazione
Descrizione del lavoro
Patagonia is seeking a Sr. Digital Product Manager for Account Management & Purchase Experience in Ventura, CA (Hybrid).
You will own the account creation, login, cart, checkout, and post-purchase flows, partnering across Digital Product, Finance, UX, Analytics, and Technology to deliver a frictionless, personalized experience. You will transform the My Account journey, design data-driven insights, and measure impact on key metrics such as conversion, order status, and payments.
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