Senior Digital Product Manager (Full Time)

Workhorse; Austin, Northern (TX, KY); Hybrid; USD 140,000 - 180,000; Full time

Job summary

Workhorse, a web development agency with Austin roots, is seeking a senior digital product manager to lead one of our longest-running client partnerships. You will own the roadmap, the client relationship and day-to-day delivery, while coordinating with the technical lead and infrastructure lead.

Fully remote in the US, you’ll work with cross-functional teams, plan sprints, review bugs, and use analytics to decide what to build next.

Qualifications

• 5–8 years in digital product or project management, ideally at an agency.
• You've owned a roadmap from the big picture down to the ticket.
• You explain technical tradeoffs to a client in plain words.
• You write clearly and stay warm, even when the news is hard.
• You keep projects organized and on schedule.

Responsibilities

• Own the roadmap, from the long-term plan down to individual tickets
• Run discovery on new features and set priorities with the client
• Write scopes, estimates, proposals and feature specs
• Plan sprints and run monthly releases, including code freeze and release testing
• Review and prioritize new bugs each week
• Lead the weekly meeting with the client's product lead
• Track hours against budget and flag overages early
• Use analytics to decide what to build next

Skills

Roadmap ownership

Client communication

Agile planning

Budget tracking

Analytical thinking

Written communication

Team collaboration

Job description

Remote (US) · Full-time

We build, optimize and maintain world-class websites, and have since 2003. We're SOC 2 Type II certified, and 97% of our clients come back to work with us again.

We're looking for a senior digital product manager to lead one of our longest-running client partnerships, a web application we've helped grow over several years. You'll own the roadmap, the client relationship and day-to-day delivery. Our technical lead owns technical planning and our infrastructure lead owns hosting and performance. You'll work closely with both.

What you'll do

• Own the roadmap, from the long-term plan down to individual tickets
• Run discovery on new features and set priorities with the client
• Write scopes, estimates, proposals and feature specs
• Plan sprints and run monthly releases, including code freeze and release testing
• Review and prioritize new bugs each week
• Lead the weekly meeting with the client's product lead
• Track hours against budget and flag overages early
• Use analytics to decide what to build next

Who you'll work with

• At Workhorse: our CTO, technical lead, developers, infrastructure lead, QA and design team
• At the client: their product, technical, support and content teams
• This role works closely with a team of other project managers and senior project managers, and reports to the Associate Director of Web Services

What you bring

• 5-8 years in digital product or project management, ideally at an agency
• You've owned a roadmap from the big picture down to the ticket
• You work well with developers and can explain a technical tradeoff to a client in plain words
• You write clearly and stay warm, even when the news is hard
• You keep projects organized and on schedule

How we work

• Fully remote
• Work from almost anywhere, as long as you work in a US time zone (Eastern to Pacific)
• Flexible work schedule
• A 40-hour cap on work each week. Once you hit 40 hours, you're welcome to log off on Friday

About Workhorse

Workhorse is a web development agency with Austin roots. We build enterprise websites, complex web applications and high-performance marketing sites. Since 2003 we've launched 500+ websites for more than 300 businesses in healthcare, education, finance, hospitality, SaaS and the nonprofit world.

We stay with our work after launch. We support our clients with performance, accessibility, security and new features, and many of those relationships last for years.

Our work has put us on the Inc. 5000 four times. We've also won Austin Fast 50, Webby, Davey, W3 and Clutch awards.

Has owned a product roadmap from long-term plan down to individual tickets; works well with developers and can explain technical tradeoffs to clients in plain language; clear, warm written communication; keeps projects organized and on schedule