Lead Digital Product Manager, Banking Security

PNC Financial Services Group, Inc.; Philadelphia (Philadelphia County); On-site; USD 112,000 - 228,000; Full time

Job summary

PNC is seeking a Digital Product Manager Lead Senior within its Digital organization to own authentication, device trust, and session security across mobile and online banking.

Based in multiple US cities including Cleveland, Columbus, Philadelphia, Pittsburgh, Dallas, Chicago, or Wilmington, this in-office leadership role partners with Cybersecurity, Fraud, Risk, and Technology to deliver secure customer experiences.

Qualifications

• 7+ years of product management experience leading large-scale digital products.
• Experience in mobile and online banking within regulated or high-risk environments.
• Strong understanding of authentication and access management concepts (MFA, device trust, risk-based authentication, session controls).
• Experience leading cross-functional initiatives with technology, security and business stakeholders.
• Excellent communication, strategic thinking, analytical and problem-solving skills.
• Ability to influence and drive decisions across diverse stakeholder groups without direct authority.
• Experience with mobile security, biometrics, passwordless authentication, or digital identity products.
• Knowledge of FIDO, OAuth, OpenID Connect, SAML or related identity/access technologies.

Responsibilities

• Drive digital strategy across business segments to optimize the digital experience.
• Monitor the marketplace to assess digital experience trends and results.
• Develop and design features for digital experiences and manage rollout.
• Partner with stakeholders to ensure digital experiences meet strategic goals.
• Drive business, financial and customer experience results and mentor Product Managers.

Skills

Agile Web Development

BRD

Data Visualization

Digital User Experience

IT Architecture

JavaScript

Wireframing

Education

Bachelor's

Job description

PNC is seeking a Digital Product Manager Lead Senior within its Digital organization to own authentication, device trust, and session security across mobile and online banking.

Based in multiple US cities including Cleveland, Columbus, Philadelphia, Pittsburgh, Dallas, Chicago, or Wilmington, this in-office leadership role partners with Cybersecurity, Fraud, Risk, and Technology to deliver secure customer experiences.