Senior Digital Product Manager

CareSource; United States; On-site; USD 83,000 - 133,000; Full time

Job summary

CareSource is seeking a Digital Product Manager II to independently lead digital products from planning through delivery, coordination, and results tracking. You will drive roadmaps, backlog, and cross-functional collaboration with IT, agencies, and business stakeholders.

Required is a Bachelor's degree in a related field and 5 years of digital project experience, with healthcare domain knowledge and strong agile execution.

Qualifications

• Bachelor's degree in Marketing, Computer Science, Human Factors, IT, Communications or related field preferred.
• Five (5) years of professional experience in digital projects required.
• Experience translating business requirements into user experience applications in support of technical specifications required.
• Project planning/project management experience is required; experience leading teams and large scale projects preferred.
• Digital product owner experience preferred.
• HMO, Managed Care, or general Healthcare industry experience preferred.
• Experience in Agile scrum ceremonies—story writing, sprint planning, daily standups, and retrospectives preferred.

Responsibilities

• Manage growth and optimization of digital products aimed at driving awareness, engagement, adoption and product maturity based on product goals.
• Develop and maintain product roadmaps, and develop/maintain a backlog for digital initiatives aligning with organizational goals, market trends and product strategy.
• Identify and pursue digital-first opportunities to enhance self-service and customer experiences.
• Facilitate Journey Mapping exercises to understand the customer experience and identify gaps and opportunities.
• Stay on top of emerging capabilities, competitive analysis, and market trends to drive product definition, innovation, and development.
• Partner with stakeholders to understand their goals and translate that to work which aligns with business goals.
• Communicate effectively about project successes, challenges, timelines, and resource needs to ensure transparency and alignment.
• Manage competing priorities within the digital product portfolio while coordinating daily activities with external agencies and IT partners.
• Conduct Agile meetings and represent the digital team in discussions with IT vendors, ensuring alignment with product goals.
• Prioritize, assign and balance work within Agile ADO boards with Scrum, SA and Tech leads acting as Product Owner of digital asset.
• Utilize Lean Management and Design Thinking principles to navigate ambiguity and drive innovative solutions.
• Evaluate and validate the business proposition of digital initiatives, ensuring compliance with regulatory standards and enhancing customer experiences.
• Perform any other job related duties as requested.

Skills

Product management

Agile Scrum

Journey mapping

Design thinking

UX/UI knowledge

Stakeholder communication

Education

Bachelor's degree in Marketing, CS, IT, or related field

Tools

ADO

Strapi

WordPress

Job description

CareSource is seeking a Digital Product Manager II to independently lead digital products from planning through delivery, coordination, and results tracking. You will drive roadmaps, backlog, and cross-functional collaboration with IT, agencies, and business stakeholders.

Required is a Bachelor's degree in a related field and 5 years of digital project experience, with healthcare domain knowledge and strong agile execution.