Senior Digital Product Manager

Jobtailor

California (MO)

On-site

USD 130,000 - 170,000

Full time

4 days ago

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Job summary

U.S. Bank is seeking a senior Digital Product Leader to define and deliver strategy and vision for digital experiences across corporate and commercial client lifecycles.

Responsibilities include researching and delivering digital capabilities, partnering with stakeholders, and using data-driven insights to prioritize product development while aligning cross-functional teams on a unified delivery roadmap.

Qualifications

Digital Product Management experience is required.
Typically 8-10 yrs or more of experience.
Expertise on the critical interdependencies among product model system elements; ability to plan and design solutions using business metrics, key performance indicators, design systems, service blueprints, and reusability.
Ability to anticipate shifting market priorities and internal and external customer needs.
Strong customer centricity.
Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products.
Knowledge of processes, tools and techniques for assessing and controlling organizational risk exposure.

Responsibilities

Define and deliver strategy and vision for digital experiences.
Contribute to U.S. Bank’s long-term digital strategy for corporate and commercial customer lifecycle management.
Research, ideate, prioritize, promote, and deliver digital capabilities and automation to acquire, retain, and service corporate clients.
Interact with stakeholders across the bank regarding opportunities, strategic vision, roadmap prioritization, and risks.
Use data-driven approaches to prioritize product development.
Measure and optimize digital experiences supporting self-service and human-assisted interactions.
Establish digital product vision using market and competitive insights, customer needs, and business priorities.
Align product vision across enabling functions and establish an integrated delivery roadmap.
Manage priorities and capacity using OKRs, NSMs, and leading indicators.
Integrate digital products, platforms, and capabilities to drive business value.
Drive digital product development through the agile delivery lifecycle.
Evaluate ideas through discovery and customer-centric research.
Enable cross-channel strategy across web, mobile, voice, and in-person interactions.
Deliver research briefs, personas, story maps, prototypes, product charters, and experience maps.
Develop and continuously measure north star metrics against target outcomes.

Skills

Digital Product Management Experience

Agile Delivery Lifecycle

Customer Centricity

Risk Assessment and Control

Market and Competitive Insights

Tools

OKRs

NSMs

Prototyping Tools

Experience Mapping Tools

Digital Platforms

Job description

Define and deliver strategy and vision for digital experiences
Contribute to U.S. Bank’s long-term digital strategy for corporate and commercial customer lifecycle management
Research, ideate, prioritize, promote, and deliver digital capabilities and automation to acquire, retain, and service corporate clients
Interact with stakeholders across the bank regarding opportunities, strategic vision, roadmap prioritization, and risks
Use data-driven approaches to prioritize product development
Measure and optimize digital experiences supporting self-service and human-assisted interactions
Establish digital product vision using market and competitive insights, customer needs, and business priorities
Align product vision across enabling functions and establish an integrated delivery roadmap
Manage priorities and capacity using OKRs, NSMs, and leading indicators
Integrate digital products, platforms, and capabilities to drive business value
Drive digital product development through the agile delivery lifecycle
Evaluate ideas through discovery and customer-centric research
Enable cross-channel strategy across web, mobile, voice, and in-person interactions
Deliver research briefs, personas, story maps, prototypes, product charters, and experience maps
Develop and continuously measure north star metrics against target outcomes

Requirements

Digital Product Management experience
Typically 8-10 yrs or more of experience
Expertise on the critical interdependencies among product model system elements; ability to plan and design solutions using business metrics, key performance indicators, design systems, service blueprints, and reusability
Ability to anticipate shifting market priorities and internal and external customer needs
Strong customer centricity
Knowledge of technical aspects of software products; ability to design, configure and integrate technical aspects of software products
Knowledge of processes, tools and techniques for assessing and controlling organizational risk exposureAbility to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies

Core Competencies

Demonstrates expertise in Digital Product Management, focusing on strategy and vision for digital experiences while leveraging data-driven approaches to optimize customer interactions. Proficient in integrating digital products and managing priorities using frameworks like OKRs and NSMs.

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