VP, Product and Digital

Dale WorkForce Solutions; Flemington (NJ); On-site; USD 180,000 - 240,000; Full time

Job summary

Dale WorkForce Solutions seeks a visionary VP of Product and Digital for a mid-sized banking client. You will define and scale the product and digital strategy, lead a cross-functional team, manage vendor relationships, and drive revenue and deposits through customer-centric innovations.

Responsibilities span product oversight, analytics, operational excellence, and strategic leadership, with a focus on digital channels and banking products.

Qualifications

• 7+ years in product management with focus on digital channels and customer-facing products.
• Experience working with vendors and managing digital product launches in financial services or e-commerce.
• Preferred Master’s degree, PhD, or certification; familiarity with Agile methodologies.

Responsibilities

• Own the product roadmap and recommendations for digital products aligned with strategic priorities.
• Define and maintain deposit product strategy and lifecycle across consumer and commercial segments.
• Establish product performance metrics and collaborate with BI, Finance, and CX to deploy insights.
• Partner with Technology, Operations, CX, and Risk to ensure secure, compliant, and scalable solutions.
• Lead a team of product specialists, handling hiring, performance management, and coaching.

Skills

Product management

Digital channels

Vendor management

Analytics

Communication

Cross-functional leadership

Agile

Financial services

E-commerce

Education

Master's degree or higher

Job description

The VP of Product and Digital for mid-sized Banking client will be responsible for defining, delivering, and scaling the Bank's product and digital strategy across the Bank. This role encompasses leading a team that shapes the strategic direction and capabilities of digital channels and key banking products, ensuring a seamless, customer-centric experience that drives revenue and deposit growth. This person will collaborate with cross-functional teams to create innovative solutions that meet customer needs and elevate the brand

Job Responsibilities:

Product Oversight

• Own the product roadmap and recommendations for assigned digital products, ensuring alignment with the Bank's strategic priorities.


• Manage relationships with key digital vendors to ensure functionality is maximized and best-in-class customer experience is delivered.


• Define and maintain a clear consumer and commercial deposit product strategy and roadmap covering the full product lifecycle.


• Maintain a clear understanding of market dynamics and client insights to define product trends and inform the product vision and strategy including specific product developments.


• Develop new products and product changes iteratively and continuously together with cross-functional team members.


• Explore and research alternative/non-traditional product lines and fintech options with the potential to generate revenue and or deposit growth.

Product Performance & Analytics

• Establish and monitor product performance metrics.


• Partner with key support groups such as Business Intelligence, Finance, Deposit Operations and Client Experience to deploy actionable insights.


• Communicate product insights and updates to senior leadership and key stakeholders, ensuring alignment and support across the organization.

Operational Excellence

• Partner closely with Technology, Operations, CX, and Risk to ensure solutions are executed, secure, compliant, and operationally sound.


• Support product mapping and alignment for potential bank acquisitions.

Leadership & Strategic Support

• Support the 1st SVP of Product and Digital in key strategic decisions and execution.


• Lead a team of product specialists and cover all responsibilities of a manager from hiring, performance management, and skill-based coaching.

Required Qualifications:

• Minimum of 7+ years of experience in product management, with a focus on digital channels and customer-facing products.


• Experience working with vendors.


• Proven track record of successfully launching and managing digital products in the e-commerce, or financial services industries.

Preferred Qualifications:

• Higher level education such as a Master's degree, PHD, or certification is desirable.


• Familiarity/Experience with Agile build methodologies preferred.

Core Competencies/Skills:

• Attention to detail and ability to manage multiple tasks and priorities simultaneously is critical for success.


• Strong analytical skills with the ability to leverage data to drive decisions and product enhancements.


• Exceptional communication and interpersonal skills, with a demonstrated ability to collaborate effectively across teams and levels.


• Familiarity with Product Management, eCommerce, Marketing.


• Passion for building something new, working across boundaries to implement change and helping others succeed.