Senior Digital Merchandiser - E‑Commerce Growth & Insights

JCPenney; Dallas (TX); On-site; USD 57,000 - 95,000; Full time

Job summary

JCPenney is seeking a Digital Merchandise Senior Specialist for Digital Commerce. The role focuses on driving ecommerce sales, profit and conversion while enhancing the customer experience on jcp.com.

You will partner with merchants, vendors, and offshore teams to improve product page quality, perform competitive analysis, and optimize the customer journey. A bachelor's degree and 3–5 years in ecommerce/retail are required.

Qualifications

• Bachelor's degree in related field required.
• 3-5 years' ecommerce/retail experience preferred.
• Strong analytical, critical thinking and problem-solving skills.

Responsibilities

• Develop and implement .com merchandise strategies with merchants and marketing teams.
• Collaborate with vendors and offshore teams to improve product pages (images, copy, reviews).
• Perform industry research and competitive analysis to identify online opportunities and assortment growth.
• Optimize navigation and customer journey to improve conversion and sales.
• Analyze customer data to improve traffic, conversion, and A/B testing results.
• Lead high-volume category and company-wide events with attention to detail.

Skills

Analytics

Web analytics

Communication

Education

Bachelor's degree

Tools

Google Analytics

Job description

JCPenney is seeking a Digital Merchandise Senior Specialist for Digital Commerce. The role focuses on driving ecommerce sales, profit and conversion while enhancing the customer experience on jcp.com.

You will partner with merchants, vendors, and offshore teams to improve product page quality, perform competitive analysis, and optimize the customer journey. A bachelor's degree and 3–5 years in ecommerce/retail are required.