Senior Digital Marketing Account Manager [REMOTE - US]

Theo, LLC; Portland (OR); Remote; USD 80,000 - 90,000; Full time

Job summary

A leading performance media agency in Portland is seeking a Senior Digital Marketing Account Manager to lead client relationships and manage cross-functional teams. The role demands strategic thinking and effective communication skills, as well as a solid understanding of digital marketing practices. The position offers a competitive salary, extensive benefits including healthcare and unlimited PTO, with the flexibility of remote work options.

Benefits

Healthcare, Dental & Vision Insurance, Theo covers 75%

Matching 401K - 100% up to 4%

Unlimited PTO

Maternity/Paternity benefits

Remote work support

Complementary supplemental insurance

Unlimited volunteer time

Charity matching

Qualifications

• 2-4 years of account management experience in digital marketing, preferably at an agency.
• Ability to analyze performance and track KPIs for actionable insights.
• Experience managing cross-functional teams and client accounts.

Responsibilities

• Manage cross-functional digital marketing teams and develop strategies.
• Build and maintain client relationships with proactive communication.
• Oversee project scope, delegation, and deliverables for multiple accounts.

Skills

Digital marketing expertise

Client relationship building

Project management

Performance analysis

Communication skills

Organizational skills

Tools

Google Ads

Google Analytics

Facebook Ads Manager

Asana

Job description

Senior Digital Marketing Account Manager [REMOTE - US]

Application Deadline: 27 June 2025

Department: Client Solutions

Employment Type: Full Time

Location: Portland

Reporting To: Adam Jacobs

Compensation: $80,000 - $90,000 / year

Description

Please note: We are currently unable to hire in California and New York at this time.

Theo is a fast-growing performance media agency headquartered in Portland, Oregon. We help local and national brands across a wide range of industries advance their marketing practices through methodical, creative, and technology-driven marketing activations.

Key Responsibilities

• Cross-functional, digital marketing team management
  • Understand agency services and key responsibilities for cross-functional teams - including performance marketing, analytics, creative, content, UX and dev.
  • Develop data-driven, integrated marketing strategies across all teams to support client objectives.
  • Work with analytics and performance marketing teams to track budgets and develop performance insights and recommendations for clients.
  • Lead internal team huddles, facilitating strategic conversations and team collaboration.
  • Identify any potential team issues and ensure expectations are clear, realistic, and communicated.
• Client relationship management:
  • Act as the main point of contact and develop strong client relationships with proactive and timely communication.
  • Lead weekly client status meetings.
  • Understand client business and marketing objectives and ensure the client's needs and requirements are represented during strategy and planning formation.
  • Act as a liaison between clients and the agency; communicate client expectations and make sure they are defined and documented to internal teams.
• Project management
  • Understand and manage client scope and billing process.
  • Delegate across teams for projects, working with internal teams to create clear project timelines, milestones, and deliverables.
  • Manage multiple client accounts and projects via project management software (Asana) and oversee all final deliverables.

Skills, Knowledge and Expertise

• 2-4 years of professional, account management experience in a digital marketing-related industry, preferably at an agency.
• Digital marketing and lead generation expertise
• Experience with digital marketing channels including search, social media and other lead generation tactics.
• Ability to track KPIs and analyze performance to provide actionable insights.
• Familiarity with tools like Google Ads, Google Analytics and Facebook Ads Manager and analytics tools is a plus.
• Ability to lead large, cross functional teams and manage integrated marketing strategies.
• Excellent client-relationship building and communication skills.
• Strong organizational skills and experience
• Management experience is a plus
• Ability to interface with c-suite and executive clients and to translate technical concepts into client-friendly language.

Benefits

• Healthcare, Dental & Vision Insurance, Theo covers 75%
• Matching 401K - 100% up to 4%
• Unlimited PTO
• Maternity/Paternity benefits
• Remote work support
• Complementary supplemental insurance
• Unlimited volunteer time
• Charity matching