Senior Digital CX Analyst - Remote Impact

Farmers Group Inc.; United States; Remote; MXN 420,000 - 660,000; Full time

Benefits offered by this job

Bonus Opportunity

Medical

Life Insurance

Paid Time Off

Job summary

Farmers Group Inc. in a remote setting seeks a skilled Digital Customer Experience Analyst to support and optimize customer journeys across channels.

You will collaborate with cross-functional teams, analyze data, and drive improvements that enhance customer satisfaction and efficiency. Qualifications include a high school diploma or equivalent, a bachelor's degree preferred, and 4+ years with Farmers Group, including experience in underwriting or related areas; a certificate of Insurance is a

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred.
• IIA Certificate of Insurance and two years of experience with Farmers/Foremost Specialty or commensurate with the Farmers Group.

Education

High school diploma or equivalent

Bachelor's degree preferred

IIA Certificate of Insurance

Job description

Farmers Group Inc. in a remote setting seeks a skilled Digital Customer Experience Analyst to support and optimize customer journeys across channels.

You will collaborate with cross-functional teams, analyze data, and drive improvements that enhance customer satisfaction and efficiency. Qualifications include a high school diploma or equivalent, a bachelor's degree preferred, and 4+ years with Farmers Group, including experience in underwriting or related areas; a certificate of Insurance is a