Senior Digital Analytics Lead - Acquisition Platforms

JP Morgan Chase; Jersey City (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorganChase is seeking a Senior Associate, Digital Analytics to join the Acquisition Enablement Platforms team. You will turn complex product and platform data into clear, actionable insights that improve performance, reliability, and customer outcomes, while partnering with product and technology teams.

You will define measurement strategy, build governed datasets and dashboards, and accelerate insight generation with AI-enabled tools—always ensuring results are validated and reproducible to

Qualifications

• Bachelor's degree in a quantitative field (Statistics, Economics, Data Science).
• 3+ years of applied experience in data analytics or business intelligence.
• Advanced SQL skills and experience using Alteryx and Snowflake for large-scale data exploration, profiling, reconciliation, and root-cause analysis.
• Hands-on experience with Adobe Analytics and/or Quantum Metric for digital instrumentation and behavioral analytics.
• Proficiency in data visualization tools such as Tableau or ThoughtSpot to build executive-ready dashboards and self-service reporting.
• Demonstrated ability to use Artificial Intelligence-assisted coding and analysis tools to automate recurring reporting, standardize insight narratives, and build reusable analysis assets with validated results.
• Strong analytical problem-solving skills, including the ability to frame ambiguous questions, structure analytical approaches, and deliver insight-driven recommendations.
• Excellent written and verbal communication skills, including the ability to present clear, compelling stories to senior stakeholders.

Responsibilities

• Support day-to-day analytics for the Application Status product, partnering with product and engineering teams to measure feature impact and guide iterative improvements.
• Define and develop goals and key performance metrics across platform capabilities, establishing a measurement framework to monitor health, performance, and reliability.
• Analyze data across multiple platform capabilities to identify trends, anomalies, and gaps; communicate insights and recommendations to product and technology stakeholders.
• Design and maintain dashboards in Adobe Analytics and Quantum Metric to track interaction volumes and create proactive alerting to detect anomalies and platform degradation.
• Use Artificial Intelligence-enabled tools to accelerate data integration, analysis, and narrative standardization while maintaining validated, reproducible outputs.
• Design scalable analytical data models and governed datasets that enable reliable self-service reporting, metric consistency, and downstream automation.
• Collaborate with product managers, engineers, and data engineering teams to ensure instrumentation, pipelines, and reporting are accurate, scalable, and aligned to business goals.
• Build reusable analysis playbooks and frameworks that improve speed-to-insight and expand analytics maturity across the platform.

Skills

Analytical thinking

Data storytelling

Communication skills

Statistical knowledge

SQL

Alteryx

Snowflake

Adobe Analytics

Quantum Metric

Tableau

ThoughtSpot

Education

Bachelor's degree in Statistics, Economics, or Data Science

Tools

SQL

Alteryx

Snowflake

Adobe Analytics

Tableau

ThoughtSpot

Quantum Metric

Job description

JPMorganChase is seeking a Senior Associate, Digital Analytics to join the Acquisition Enablement Platforms team. You will turn complex product and platform data into clear, actionable insights that improve performance, reliability, and customer outcomes, while partnering with product and technology teams.

You will define measurement strategy, build governed datasets and dashboards, and accelerate insight generation with AI-enabled tools—always ensuring results are validated and reproducible to