Senior Digital Accessibility Specialist

UNIVERSITY OF ARIZONA; Tucson, Northern (AZ, KY); Hybrid; USD 47,000 - 59,000; Full time

Job summary

The Senior Digital Access Professional at the University of Arizona's Disability Resource Center oversees accessible content creation and delivery, including e-text, Braille, captioning, and audio description, ensuring access for students, faculty, and staff.

This role leads coordination of formats, supports assistive technology training, maintains databases, collaborates campus-wide, supervises student staff, and helps promote universal design across digital environments.

Qualifications

• Bachelor's degree or equivalent advanced learning attained through professional level experience required.
• Minimum of 3 years of relevant work experience is required.

Responsibilities

• Collaborates as part of a team to coordinate the production of alternative formats and media services.
• Serves as a primary contact in alternative formats and media access services for all student and staff requests.
• Troubleshoot technology issues related to accessing content, using the University’s course accessibility tool, or provide Assistive Technology trainings.
• Maintains detailed information in departmental database to track requests, prioritize, and schedule production for services and communication regarding the status of accommodation requests to students, instructors, and DRC staff.
• Coordinates with DRC staff regarding instructor and faculty communications, including pre-semester planning and outreach.
• Participates in the hiring, training, scheduling, and supervision of student staff.
• Monitors department emails; delegates, prioritizes, and responds as appropriate.
• Engages as part of a team in the development, evaluation, quality control, and revision of processes to ensure efficiency, accuracy, and timely delivery of content.
• Grants access to University technologies and systems necessary to support evaluating and creating accessible content.
• Reviews invoices from external agencies, verifies accuracy, and processes payment.
• Works to promote universal access and inclusive design across campus digital environments.
• Collaborates with campus partners to create information, trainings, and workshops related to accessible content and the University’s course accessibility tool.
• Supports accessibility for campus events and physical access needs.

Skills

Communication

Organizational skills

Learning agility

Customer service

Disability awareness

AIM database

Education

Bachelor's degree

Tools

Course accessibility tool

OCR software

Job description

The Senior Digital Access Professional at the University of Arizona's Disability Resource Center oversees accessible content creation and delivery, including e-text, Braille, captioning, and audio description, ensuring access for students, faculty, and staff.

This role leads coordination of formats, supports assistive technology training, maintains databases, collaborates campus-wide, supervises student staff, and helps promote universal design across digital environments.