Senior Digital Accessibility Specialist

Phase2 Technology; Tucson (AZ); On-site; USD 47,000 - 59,000; Full time

Job summary

University of Arizona is seeking a Senior Digital Access Professional to support the Disability Resource Center in creating accessible content and media. You will oversee alternative formats, coordinate production, and provide guidance on accessibility tools and practices for students, faculty, and staff.

The role emphasizes high-quality customer service in a dynamic environment, team collaboration, and ongoing outreach to promote inclusive design across campus digital environments.

Qualifications

• Bachelor's degree or equivalent advanced learning attained through professional level experience.
• Minimum of 3 years of relevant work experience.

Responsibilities

• Collaborates as part of a team to coordinate the production of alternative formats and media services.
• Serves as a primary contact in alternative formats and media access services for all student and staff requests.
• Troubleshoot technology issues related to accessing content and provide AT trainings.
• Maintains detailed information in departmental database to track requests and schedule production.
• Coordinates with DRC staff regarding instructor communications and pre-semester planning.
• Participates in hiring, training, and supervision of student staff.
• Monitors department emails and prioritizes responses.
• Develops and revises processes to ensure efficiency and timely delivery of content.
• Grants access to university technologies and systems for evaluating content.
• Reviews invoices and processes payments.
• Promotes universal access and inclusive design across campus digital environments.
• Creates trainings and workshops on accessible content and tools.

Skills

Communication skills

Organizational skills

Tech adaptability

Customer service

Disability accommodations knowledge

AIM database

Education

Bachelor's degree or equivalent

Tools

AIM database

Assistive technologies

Job description

University of Arizona is seeking a Senior Digital Access Professional to support the Disability Resource Center in creating accessible content and media. You will oversee alternative formats, coordinate production, and provide guidance on accessibility tools and practices for students, faculty, and staff.

The role emphasizes high-quality customer service in a dynamic environment, team collaboration, and ongoing outreach to promote inclusive design across campus digital environments.