Senior DevOps Engineer — Cloud, CI/CD & Scale

ptc; California (MO); Hybrid; USD 130,000 - 170,000; Full time

Job summary

PTC in San Mateo, CA is seeking a Senior DevOps Engineer to design, build, and operate the cloud infrastructure, CI/CD pipelines, and automation that power our SaaS platform. You will collaborate with software engineers, cloud operations, and security to ensure high availability across production and non-production environments.

You will design AWS infrastructure, implement IaC with Terraform, automate routine tasks, and continuously improve scalability and reliability.

Qualifications

• 6+ years of experience in DevOps, SRE, Cloud Engineering, or related disciplines.
• Proven experience supporting production cloud environments at scale.
• Experience working within Agile software development organizations.

Responsibilities

• Design, deploy, and maintain cloud infrastructure primarily within AWS.
• Develop and manage Infrastructure as Code (IaC) solutions using Terraform.
• Automate repetitive operational tasks through scripting and tooling.
• Continuously improve platform scalability, reliability, and performance.
• Build, maintain, and optimize CI/CD pipelines using Jenkins, GitHub Actions, and related technologies.
• Support software development teams by improving build systems, deployment processes, and release automation.
• Troubleshoot and resolve pipeline failures, deployment issues, and infrastructure bottlenecks.
• Partner with engineering teams to improve software delivery efficiency and release quality.
• Monitor production and non-production environments to ensure platform health and stability.
• Implement and maintain observability solutions, including logging, metrics, tracing, and alerting.
• Participate in incident response, root cause analysis, and post-incident reviews.
• Drive operational excellence through automation and continuous improvement initiatives.
• Work closely with globally distributed engineering teams across multiple time zones.
• Share knowledge and mentor junior engineers on DevOps best practices.
• Collaborate with security, compliance, and platform teams to maintain secure and reliable systems.

Skills

AWS

Terraform

CI/CD pipelines

Linux systems

Python scripting

Docker

Kubernetes

Observability tools

Troubleshooting

Communication

Tools

Jenkins

GitHub Actions

Istio

Linkerd

Datadog

Prometheus

Job description

PTC in San Mateo, CA is seeking a Senior DevOps Engineer to design, build, and operate the cloud infrastructure, CI/CD pipelines, and automation that power our SaaS platform. You will collaborate with software engineers, cloud operations, and security to ensure high availability across production and non-production environments.

You will design AWS infrastructure, implement IaC with Terraform, automate routine tasks, and continuously improve scalability and reliability.