Senior DevOps and Infrastructure Engineer

Smartcat; New York (NY); Remote; USD 150,000 - 190,000; Full time

Job summary

Smartcat is seeking a seasoned VP-level DevOps and Infrastructure leader to manage and scale our DevOps and SRE teams globally. You will ensure the availability, reliability, and scalability of staging and production environments, defining and enforcing best practices across CI/CD, IaC, and deployment strategies.

You will hire, coach, and develop engineers across regions, partnering with product and security to drive robust, secure development and fast, reliable releases.

Qualifications

• 3 years leading a team in a fast-growing multinational IT business.
• 5 years of experience in DevOps and SRE, maintaining high-RPS distributed products.
• Data-driven approach to justify decisions with metrics.

Responsibilities

• Lead DevOps and Infrastructure teams across regions and time zones.
• Enforce rigorous CI/CD testing and best SRE practices.
• Maintain availability of staging and production environments with disaster recovery plans.
• Strengthen hiring, provide expert technical guidance, and career development for team members.
• Act as interface between your team and other environment stakeholders.

Skills

DevOps leadership

SRE fundamentals

CI/CD pipelines

Infrastructure as Code

Cloud platforms

Security in development

Data-driven decisions

Tools

Net Core

MongoDB

Vue

AWS

Kafka

Elasticsearch

GitLab CI

Prometheus

VictoriaMetrics

Jaeger

Kubernetes

Job description

About Smartcat

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world's leading enterprises. We're on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren't generic copilots. They're fully trained digital teammates that learn from your best people, your content, and your business strategy - ready to get to work from day one.

Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.

Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world - instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we're scaling fast and investing in people who want to shape the future of work with us.

Join us in unlocking global potential, one human and agent team at a time.

Mission

We are looking for a true leader who will manage DevOps and Infrastructure teams to improve, and maintain the technical infrastructure required to support the development, deployment, and operation of Smartcat. This includes ensuring the availability, scalability, and reliability of staging and production environments, and defining and enforcing best SRE and DevOps practices.

Outcomes

• Zero Incorrect Release-Related Production Issues: Enforce rigorous CI/CD testing and reviews to eliminate release errors.
• CI/CD and Staging Servers Availability at 99.9%: Maintain robust staging infrastructure with minimal downtime, ensuring a 99.9% uptime.
• Product Availability at 99.99%: Implement resilient systems and procedures for near-perfect product uptime, with effective disaster recovery plans.
• Decrease Lead time by accelerating CI/CD pipelines and environments

Build and manage a team of A+ players within the engineering organisation across different regions and time zones. You are expected to strengthen the hiring process, provide expert technical guidance, effective coaching, and career development for your team members.

Requirements

• 3 years of experience leading a team in a fast-growing multinational IT business
• 5 years of experience in DevOps and SRE, maintaining high-RPS (Requests Per Second) distributed products
• Utilize a data-driven approach. Ability to justify decisions using concrete metrics
• Can build relationships with neighboring teams, initiate and adhere to agreements, and act as an interface between your team and the environment
• Strong hands-on experience with DevOps practices (in a leading role), specifically in building complex CI/CD pipelines, implementing IaC (Infrastructure as Code), and realizing various deployment strategies
• Experience in implementing secure development environments
• Possess practical experience in developing and maintaining large scalable applications in the cloud (AWS, Azure, GCP)

Tech Stack

• .Net Core
• MongoDB
• Vue 2/3
• AWS
• Kafka
• ES
• Gitlab CI
• Prometheus
• Victoria Metrics
• Jaeger
• k8s

Why joining Smartcat might be your best move so far

We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain.

Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive.

For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience.

No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.

Be part of an AI Native Organization

We are highly innovative, using AI across all areas of the organization to accelerate decision‑making and free people to focus on strategy and high‑impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.

Innovating a $100 Billion industry

Smartcat is reshaping the $100B multilingual content industry with an AI‑powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high‑quality results, at a fraction of the cost.

Smartcat Culture Code: Where Diversity Meets High Performance

At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.