Strategic Account Executive

Smartcat; Boston (MA); Hybrid; USD 180,000 - 280,000; Full time

Job summary

Smartcat is seeking a senior enterprise sales leader to own strategic relationships with our highest-potential global customers. You will drive expansion ARR, coordinate across Product, Finance, and RevOps, and guide deals from initial engagement to executive review.

We expect a proven track record in quotas, comfort with complex procurement and governance, and fluency in modern enterprise selling. This role offers a path to leadership in a fast-growing AI-native organization.

Qualifications

• A validated track record of quotas and performance history.
• Experience navigating complex enterprise organizations—procurement, legal, security, and governance reviews.
• Fluency across modern enterprise sales approaches (Challenger, value-based selling, MEDDPICC, consultative/executive narrative selling).

Responsibilities

• Own Expansion ARR and NRR across a defined portfolio of enterprise accounts and drive multi-million ARR per account cluster.
• Source upsell, cross-sell, and expansion opportunities across new workflows, departments, and geographies.
• Lead deals through procurement, legal, security, and governance reviews while maintaining value over discounting.
• Build multi-threaded relationships with business leaders, technical stakeholders, and C-level executives.
• Maintain forecast rigor, own your number, and call risk early.

Job description

About Smartcat

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.

We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.

Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.

Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.

Join us in unlocking global potential, one human and agent team at a time.

WHY YOU SHOULD JOIN OUR TEAM

You’ll be a strategic revenue owner on a Tier-1, board-level seat — building multi-million ARR relationships across Smartcat's highest-potential enterprise customers, with direct access to leadership and hands-on coaching from a CRO who previously scaled a company to $150M+ ARR through a successful exit. This is a real business bet: deep cross-functional support across Product, FDE, CX, Marketing, and RevOps, in exchange for elite performance and elite character.

MISSION

Build multi-million ARR relationships across Smartcat's highest-potential enterprise customers — expanding existing accounts into multi-department, multi-workflow, global relationships, and selectively hunting new enterprise logos with long-term expansion potential — while driving NRR, expansion ARR, and Smartcat's path to $100M+ ARR.

OUTCOMES

• Own Expansion ARR and NRR across a defined portfolio of enterprise accounts, building and executing a clear plan to multi-million ARR per account cluster


• Proactively source upsell, cross-sell, package expansion, and agent capability expansion across new workflows, departments, business units, and geographies


• Own a select number of new enterprise logos where Smartcat sees long-term, durable ARR potential


• Build multi-threaded relationships across business leaders, technical stakeholders, finance/procurement, and VP/SVP/C-level executives


• Lead deals through procurement, legal, security, and AI/data governance reviews while holding the line on value over discounting


• Maintain forecast rigor: own your number, call risk early, and avoid sandbagging or hero-forecasting

HOW YOU'LL RAMP

By Day 30:

• Learn Smartcat's agentic platform, Multi-Agent Systems, and AI/governance value story in depth


• Get up to speed on your account portfolio: current relationships, whitespace, buying centers, and expansion potential


• Build working relationships with your Forward Deployed Engineer, Customer AI Engineer, Product, Marketing, and RevOps partners

By Day 60:

• Be leading executive-level conversations independently around AI value, ROI, and outcomes


• Have identified and begun pursuing specific upsell, cross-sell, and expansion opportunities across your portfolio


• Have a shortlist of new enterprise logo targets with a clear rationale for long-term ARR potential

By Day 90:

• Be executing a clear, account-cluster-level plan toward multi-million ARR, with active expansion motions underway


• Be multi-threaded across business, technical, and finance/procurement stakeholders in your top accounts


• Own an accurate, rigorous forecast with risk called early and clearly

WHAT YOU'VE ACCOMPLISHED

• A validated track record of quotas and performance history, with references that hold up to scrutiny


• Sustained performance over time across roles — including how you've learned from losses, not just wins


• Demonstrated fluency across modern enterprise sales approaches (Challenger, value-based selling, MEDDPICC, consultative/executive narrative selling), applied situationally rather than dogmatically


• Experience navigating complex enterprise organizations — procurement, legal, security, and governance reviews — to reach real decision-makers


• A track record operating with humility as a force multiplier: confident without ego, coachable, quick to share credit, focused on outcomes over recognition


• Comfort delivering uncomfortable truth — challenging customers, disqualifying weak opportunities, calling risk early with data and conviction

Why joining Smartcat might be your best move so far

• A global, connected team We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.


• Be part of an AI Native Organization We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.


• Innovating a $100 Billion industry Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.


• Join the rocketship to scale-up 10x and beyond together We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.


• Smartcat Culture Code: Where Diversity Meets High Performance At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.