Senior Desk-Side IT Support Technician

Ask IT Consulting, Inc.; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Ask ITC Inc. in Atlanta, GA is seeking a Field Tech (Desk side) Support Analyst for a 10+ month assignment. This full-time role focuses on end-user desk-side support and requires hands-on experience with Windows environments, network/wireless troubleshooting, and security best practices.

The ideal candidate has 5+ years of field tech support, holds an A+ certification, and can pass a fingerprint background check. U.S. work authorization and a valid driver's license are required.

Qualifications

• 5+ years' work experience (minimum).
• A+ Certification.
• Proficient in understanding of network, wireless support (from end-user point of view).
• Knowledge of best practice security standards and techniques.
• Prior experience with desk side support is a MUST.
• Microsoft Windows certification is a plus.
• ITIL experience/certification is a plus.
• Must have clean criminal record with the ability to pass finger-print background check.
• Must be authorized to work in the United States.
• Must hold a valid drivers license.
• Education: Associate degree preferred.

Skills

Network understandings

Wireless support

Security best practices

Desk side support

Background check

Authorized to work in US

Driver's license

5+ years experience

Education

Associate degree

Tools

A+ Certification

Job description

In Person Interview For Desk side technician in Atlanta GA

• Full-time

This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.


Position: Field Tech (Desk side) Support Analyst

Location: Atlanta, GA 30303

Duration: 10+ Months

Skills and Qualifications:

5+ years' work experience (minimum)

A+ Certification

Proficient in understanding of network, wireless support (from end-user point of view)

Knowledge of best practice security standards and techniques

Prior experience with desk side support is a MUST.

Microsoft Windows certification is a plus

ITIL experience/certification is a plus

Must have clean criminal record with the ability to pass finger-print background check

Must be authorized to work in the Unites States.

Must hold a valid drivers license.

Education/Training:

Minimum of Associate degree (preferred)

5+ years’ experience in field tech. support. Equivalent combination of education and experience will be considered.

All your information will be kept confidential according to EEO guidelines.

Amrita Sharma

Desk Phone: [phone] Ext- 735

amrita@)askitc.com

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