Senior Desk-Side IT Support Technician

Ask IT consulting; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Ask ITC Inc. in Atlanta, GA is seeking a Field Tech (Desk side) Support Analyst for a 10+ month assignment. This full-time role focuses on end-user desk-side support and requires hands-on experience with Windows environments, network/wireless troubleshooting, and security best practices.

The ideal candidate has 5+ years of field tech support, holds an A+ certification, and can pass a fingerprint background check. U.S. work authorization and a valid driver's license are required.

Qualifications

• 5+ years' work experience (minimum).
• A+ Certification.
• Proficient in understanding of network, wireless support (from end-user point of view).
• Knowledge of best practice security standards and techniques.
• Prior experience with desk side support is a MUST.
• Microsoft Windows certification is a plus.
• ITIL experience/certification is a plus.
• Must have clean criminal record with the ability to pass finger-print background check.
• Must be authorized to work in the United States.
• Must hold a valid drivers license.
• Education: Associate degree preferred.

Skills

Network understandings

Wireless support

Security best practices

Desk side support

Background check

Authorized to work in US

Driver's license

5+ years experience

Education

Associate degree

Tools

A+ Certification

Job description

Ask ITC Inc. in Atlanta, GA is seeking a Field Tech (Desk side) Support Analyst for a 10+ month assignment. This full-time role focuses on end-user desk-side support and requires hands-on experience with Windows environments, network/wireless troubleshooting, and security best practices.

The ideal candidate has 5+ years of field tech support, holds an A+ certification, and can pass a fingerprint background check. U.S. work authorization and a valid driver's license are required.