Senior Design Program Lead, Grocery E-Commerce

Amazon; Seattle (WA); On-site; USD 130,000 - 175,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon's Worldwide Grocery Retail Growth & Development (WWRGD) organization seeks a Sr. Design Program Manager, E-Commerce to lead design and program management across our E-Commerce workstreams for the retail grocery store network.

You will own end-to-end design, tracking deliverables and ensuring designs meet tight launch deadlines. The role blends design judgment with rigorous program management, requiring independence, precision, and the ability to align diverse stakeholders on scalable

Qualifications

• 6+ years of design experience
• Have an available online portfolio
• Experience understanding needs of business and end customers and translating them into right solutions
• Experience gathering and analyzing large amounts of data and delivering continuous business improvements

Responsibilities

• E-Commerce Workstream Ownership: Own and drive the full portfolio of E-Commerce design workstreams, serving as the subject matter expert and primary point of contact for business owners.
• Design Execution: Produce design deliverables independently while simultaneously managing the output of others to meet strict launch deadlines.
• Tracking and Reporting: Track and report on the status of all active workstreams, proactively identifying risks, dependencies, and blockers to leadership.
• Cross-Functional Coordination: Collaborate with Operations, Technology, Construction, Procurement, Real Estate, Topology Planning, and senior leadership to align design solutions with business objectives.
• Design Standards and Toolkits: Develop and maintain design standards, templates, and best practices for E-Commerce integration across the grocery store network, enabling consistent and repeatable solutions at scale.
• Program Management: Manage the design process end-to-end, interfacing with internal and external design partners to ensure quality and consistency across all workstreams.
• Site-Specific Adaptation: Adapt site-specific conditions, metrics, and standards to store designs while balancing competing operational, customer experience, and cost requirements.
• Scope Development: Build data-driven scopes of work with internal stakeholders focused on enabling E-Commerce operations within existing and new store environments.
• Design Packages: Create design packages (2/5 page sets) to communicate design intent and program status with cross-functional teams and senior leadership.
• Design Phases: Drive Schematic Design and Design Development packages through all phases of design, permitting, and construction administration.
• Budget and Schedule: Coordinate with Construction, Procurement, and Operations on budget, schedule, and value engineering.
• Consultant Management: Manage consultants and external partners throughout all phases of the project lifecycle.
• Construction Administration: Provide CA support as needed, including review and approval of submittals and shop drawings.
• Process Improvement: Develop mechanisms to improve efficiency, reduce ambiguity, and scale E-Commerce design delivery across the network.

Skills

Design leadership

Cross-functional collaboration

Data analysis

Program management

E-Commerce knowledge

Grocery retail understanding

Tools

Project management tools

Design systems

Job description

Amazon's Worldwide Grocery Retail Growth & Development (WWRGD) organization seeks a Sr. Design Program Manager, E-Commerce to lead design and program management across our E-Commerce workstreams for the retail grocery store network.

You will own end-to-end design, tracking deliverables and ensuring designs meet tight launch deadlines. The role blends design judgment with rigorous program management, requiring independence, precision, and the ability to align diverse stakeholders on scalable