Senior Design Lead: Strategy, Mentorship & Client Impact

Multiplayer; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

Multiplayer is seeking a Senior Design Lead to guide multiple projects, coach designers, and own client relationships. You’ll drive clarity on complex problems and advocate for design at senior stakeholder levels, while mentoring teams to elevate craft and impact.

You’ll collaborate with clients and internal teams to shape future-state design strategy and ensure work aligns with business goals, requiring strong portfolio presentation and leadership across time zones.

Qualifications

• 8+ years full-time industry experience as a product designer.
• 4+ years of people management experience.
• Must have a minimum 3-hour overlap with Toronto EST timezone.

Responsibilities

• Lead multiple complex design projects or workstreams, defining approaches, deliverables, and timelines while guiding teams through ambiguity.
• Know when to step in, when to delegate, and how to keep the team aligned and working collaboratively.
• Maintain consistent design judgement and critical rigour.
• Coach direct reports, leads and senior designers to sharpen their critique and articulate a clear point of view.
• Identify opportunities to strengthen design thinking across your team's projects, helping designers slow down, question assumptions, and avoid shortcuts that weaken the work.
• Own client relationships, managing expectations, addressing concerns, and escalating strategic decisions to directors as needed.
• Establish and articulate the design strategy to the team to ensure work is aligned with business goals, and work with senior clients to align on future-state vision.
• Advocate for and defend design decisions at a senior stakeholder level, translating design rationale into language that resonates with executive audiences.

Job description

Multiplayer is seeking a Senior Design Lead to guide multiple projects, coach designers, and own client relationships. You’ll drive clarity on complex problems and advocate for design at senior stakeholder levels, while mentoring teams to elevate craft and impact.

You’ll collaborate with clients and internal teams to shape future-state design strategy and ensure work aligns with business goals, requiring strong portfolio presentation and leadership across time zones.