Senior Dental Front Office Leader: Scheduling & Finance

Lalor Family Dental; Village of Endicott (NY); On-site; USD 42,000 - 52,000; Full time

Job summary

Lalor Family Dental is seeking a Senior Dental Front Office Coordinator to own day-to-day business operations for assigned doctors, manage multiple schedules, and support the patient financial experience in a fast-paced front office.

This full-time, five-day-per-week role requires dental or medical front-office experience, comfort discussing treatment costs, and the ability to lead morning huddles and coordinate the team to maintain productivity.

Qualifications

• Previous dental or medical front-office experience strongly preferred.
• Experience with scheduling, patient accounts, insurance, treatment finances, or similar responsibilities preferred.
• Comfortable discussing money, balances, treatment costs, and payment expectations.
• Strong communication and problem-solving skills.
• Ability to work effectively with doctors and a variety of personalities.
• Ability to remain calm, professional, and organized in a fast-paced environment.
• Comfortable being held accountable for measurable results.
• Demonstrates initiative and the ability to recognize and address problems independently.

Responsibilities

• Own and manage a minimum of two doctor schedules.
• Work closely with assigned doctors as part of their team/pod.
• Maintain productive schedules and actively work to keep doctors on goal.
• Identify schedule concerns, openings, and opportunities and take action to address them.
• Anticipate scheduling needs and solve problems before they require Office Manager involvement.
• Communicate directly with doctors regarding schedule needs, concerns, and opportunities.

Skills

Dental front-office experience

Scheduling experience

Communication skills

Problem-solving

Calm under pressure

Job description

Lalor Family Dental is seeking a Senior Dental Front Office Coordinator to own day-to-day business operations for assigned doctors, manage multiple schedules, and support the patient financial experience in a fast-paced front office.

This full-time, five-day-per-week role requires dental or medical front-office experience, comfort discussing treatment costs, and the ability to lead morning huddles and coordinate the team to maintain productivity.