Senior Demand Planner
Department: Buying & Planning
Employment Type: Full Time
Location: Austin, Texas
Description
Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home.
Consistently ranked on the Inc. 5000 list of fastest-growing companies, we’ve also been voted as one of Austin’s Top Workplaces in 2021, 2022, 2023 and 2024 by Austin American-Statesman.
We invest in exceptional people — with a team of over 800 and growing — fostering our employees’ careers and celebrating them at every step of the way.
Headquartered in Austin, Texas, with showrooms in High Point and Las Vegas, we have additional offices in China, India, Indonesia, Mexico and Vietnam.
The Senior Demand Planner drives strategic inventory and sales planning by developing advanced demand forecasts, leading business trend analysis, and implementing actionable strategies to achieve sales and inventory goals. This role oversees team initiatives, manages junior team members, and collaborates cross-functionally to optimize processes, enhance workflows, and ensure alignment with organizational objectives.
In This Role
- Develop and maintain advanced demand forecasts at category and item levels, ensuring alignment with business goals and strategic initiatives
- Lead the monitoring and analysis of weekly business trends, including actual vs. forecasted sales, inventory levels, sell-through rates, category performance, channel selling, and seasonality, to proactively identify risks and opportunities. Drive cross-functional alignment through implementing actionable strategies and guiding team members in delivering business solutions
- Implement markdowns, promotions, and exit strategies to achieve sales and margin targets in partnership with Planning Leadership and Merchants
- Create pre-season plans for sales, inventory, markdowns sell-out plans, and productivity in collaboration with Planning Leadership and Merchants
- Own OTB- forecast sales, markdown rate, and inventory turn by week/month at a category/sub-category level. Communicate business performance and actions required to stay on target during weekly business reviews and monthly OTB meetings
- Manage purchase orders, receipt flows, and vendor capacity planning in partnership with global teams.
- Lead and execute quarterly/seasonal categorical hindsight processes, including fiscal and seasonal reviews, to inform future planning
- Manage and mentor 1-3 junior team members, providing guidance, training, and professional development opportunities
- Oversee key team initiatives to enhance workflows, processes, and team effectiveness.
- Ensure data integrity and maintain tools for reporting and reforecasting to support decision-making at a higher strategic level
- Partner with Product Development and Merchandising to support assortment strategies and influence cross-functional priorities
- Take ownership of larger-scale planning projects, ensuring timely execution and alignment with business objectives
- Participate and own cross-functional projects, including ERP upgrades, demand planning system implementations, and other process improvement initiatives
- Other duties as assigned by Management
- Uphold our Core Values and be a valuable member of the Four Hands team:
- Be open and honest
- Reach for excellence
- Act with responsibility
- Value the whole person
- Enjoy the journey
Key KPIs
- Category-Level BOP and EOP Inventory Optimization
- Sell-Thru
- Inventory Turn Improvement Across Sub-Categories
- Strategic Open to Buy (OTB) Management and Variance Analysis
- Category-Level SKU Productivity and Rationalization
- Team Performance Metrics and Development Progress
The Ideal Person
- 5+ years of experience in planning, inventory management, or buying roles, with at least 1 year in a leadership or supervisory capacity; Home Furnishing experience a plus
- Advanced proficiency in ERP systems (e.g., NetSuite, D365, SAP) and demand planning tools, with strong Excel skills (including pivot tables, VLOOKUP, and advanced functions)
- Experience with data visualization tools (e.g., Power BI, Tableau) and familiarity with advanced analytics techniques
- Strong leadership and team management skills, with a proven ability to mentor and develop junior team members
- Excellent analytical skills with a focus on synthesizing data and translating insights into actionable strategies
- Strong business acumen and understanding of inventory metrics, financial planning, and cross-functional operations
- Experience leading cross-functional projects and driving process improvements in dynamic environments
- Exceptional verbal and written communication skills, with the ability to present ideas effectively to stakeholders at all levels
- Ability to prioritize and adapt in a fast-paced, evolving business environment
- Bachelor’s degree in Business, Data Analytics, Supply Chain Management, Merchandising, or a related field (or equivalent experience)