Senior Delivery Station Leader

Amazon; Berkeley (CA); On-site; USD 149,000 - 201,000; Full time

Job summary

Amazon in Berkeley, CA is seeking an experienced operations leader to oversee all delivery station functions, safety, quality, and customer experience. You will develop the station team's talent, implement lean initiatives, and drive performance improvements across shifts and DSP relationships.

The role requires managing a diverse workforce, delivering key metrics, and collaborating with cross-functional partners to secure resources and execute improvement plans.

Qualifications

• 7+ years’ direct management experience in logistics, fulfillment, or distribution environments.
• Experience with performance metrics and lean techniques.
• Strong analytical capability and data-driven problem solving.
• Experience managing salaried, hourly, and agency workforces.

Responsibilities

• Oversee safety, quality, performance, customer experience and people development for all delivery station operations.
• Drive vision for station team and lean initiatives to meet business plans.
• Address gaps between performance and goals through problem-solving.
• Set expectations for Operations, Area and Shift Managers and measure performance.

Skills

7+ years management

Lean & process improvement

Analytical thinking

Strong communication

Education

Bachelor's degree or equivalent

Engineering / Operations degree

MBA preferred

Job description

Amazon in Berkeley, CA is seeking an experienced operations leader to oversee all delivery station functions, safety, quality, and customer experience. You will develop the station team's talent, implement lean initiatives, and drive performance improvements across shifts and DSP relationships.

The role requires managing a diverse workforce, delivering key metrics, and collaborating with cross-functional partners to secure resources and execute improvement plans.