Senior Delivery Operations Coordinator

TopHat Logistical Solutions; Sumner (WA); On-site; USD 52,000 - 76,000; Full time

Job summary

TopHAT Logistical Solutions, a division of Atlas Logistics, is seeking a Delivery Coordinator to support high-volume final mile operations. You will nurture customer, colleague, and vendor relationships while upholding safety and delivery procedures.

Responsibilities include routing and assigning daily routes in Dispatch Track, tracking merchandise, collecting performance data, and maintaining effective communication with customers and staff to drive continuous improvements.

Qualifications

• High School Diploma/Equivalent.
• 5-8 years' job-related experience or a combination of both education and experience.
• Effective problem-solving, oral, and written communication skills.
• Experience in Logistics/In-Home Delivery is a plus.
• Knowledge of DOT regulations preferred.
• Ability to establish and maintain effective working relationships with employees, clients, and other outside organizations.

Responsibilities

• Coordinating and supporting deliveries from beginning to end, serving as the expert for answering questions and solving problems related to deliveries.
• Routing and assigning daily routes within Dispatch Track for each delivery team.
• Tracking and ensuring merchandise is accurately accounted for, handled, and delivered.
• Daily and weekly collection of operational data and performance report assessments.
• Building relationships and establish effective communication with customers, clients, and staff to ensure continued and expanding operating improvements.
• Ensuring daily truck inspections + safety measures are met.
• Other duties may be assigned.

Skills

Problem solving

Communication skills

Logistics knowledge

Customer service

Education

High School Diploma/Equivalent

Tools

Dispatch Track

Job description

TopHAT Logistical Solutions, a division of Atlas Logistics, is seeking a Delivery Coordinator to support high-volume final mile operations. You will nurture customer, colleague, and vendor relationships while upholding safety and delivery procedures.

Responsibilities include routing and assigning daily routes in Dispatch Track, tracking merchandise, collecting performance data, and maintaining effective communication with customers and staff to drive continuous improvements.