Senior Deliverability & Compliance Lead (Remote)

Kit; United States; Remote; USD 110,000 - 170,000; Full time

Job summary

Kit is a 100% remote email marketing platform helping creators grow their audiences and revenue. We are seeking a Deliverability and Compliance Specialist to own deliverability support, run the abuse desk, and make compliance decisions to protect sending reputation.

You will also build playbooks and AI-assisted workflows and partner with infrastructure engineers as we move more sending in-house. The role involves diagnosing header issues, explaining DMARC alignment to creators, and taking

Qualifications

• Must haves: Deep knowledge of email authentication (SPF, DKIM, DMARC) and ability to read raw headers and SMTP codes.
• Must haves: Experience with Google Postmaster Tools and Microsoft SNDS/JMRP; comfortable with major blocklists and delisting.
• Must haves: Understanding of Gmail/Yahoo bulk sender requirements, including authentication and unsubscribe.
• Must haves: Data fluency to pull, correlate, and explain bounce/engagement data.
• Must haves: Experience handling abuse; end-to-end incident management.
• Must haves: Ability to create SOPs, playbooks, and quality checks.
• Must haves: Clear written communication with creators and teams.

Responsibilities

• First Week: set up tools, meet team, review deliverability playbooks and dashboards.
• First Month: shadow team, handle tickets, start delisting work, build a recurring report on top ticket reasons.
• First Six Months: own deliverability support queue, run abuse desk, write incident runbooks and SOPs, and lead cross-team fixes.
• First Year: scale playbooks and AI-assisted workflows; contribute to internal tooling and industry groups.

Skills

Deep domain knowledge

Postmaster Tools

DMARC alignment

Header analysis

Abuse handling

Ticketing & SOPs

Data fluency

AI-assisted workflows

Tools

Google Postmaster Tools

Microsoft SNDS/JMRP

Spamhaus

Kibana/Elasticsearch

Job description

Kit is a 100% remote email marketing platform helping creators grow their audiences and revenue. We are seeking a Deliverability and Compliance Specialist to own deliverability support, run the abuse desk, and make compliance decisions to protect sending reputation.

You will also build playbooks and AI-assisted workflows and partner with infrastructure engineers as we move more sending in-house. The role involves diagnosing header issues, explaining DMARC alignment to creators, and taking