Senior Dealer Performance & Deployment Leader

Caterpillar; Boise (ID); On-site; USD 128,000 - 193,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) savings plans

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Career Development

Incentive bonus

Job summary

Caterpillar is seeking a Senior Business Deployment Consultant to accelerate dealer performance and support adoption of new commercial capabilities across the dealer network. You will partner with dealers and cross-functional teams to identify opportunities, solve business challenges, and implement practical solutions that drive sustainable results.

Working across sales, rental, service, aftermarket, and digital operations, you will serve as a trusted advisor—building local capability and

Qualifications

• Customer Focus: Uses customer insights to develop practical solutions, strengthen relationships, and support business results.
• Decision Making and Critical Thinking: Applies sound judgement, data, and business insight to evaluate options, solve problems, and make informed decisions.
• Negotiating: Builds alignment through collaborative, solutions-focused discussions that balance business priorities, stakeholder needs, and long-term relationships.
• Problem Solving: Uses structured problem-solving methods to identify root causes, assess risks, and develop practical solutions that improve outcomes.
• Relationship Management: Builds productive relationships, maintains open communication, and aligns stakeholders around shared goals.
• Project Management: Plans, organizes, and tracks work to support project execution, resource alignment, stakeholder communication, and successful outcomes.

Responsibilities

• Safety & Culture Promote a strong safety culture by aligning deployment activities with company standards, best practices, and required protocols.
• Dealer Performance Improvement Evaluate dealer performance to identify opportunities and develop action plans that deliver measurable gains.
• Commercial Capability Deployment Support the launch and adoption of new commercial capabilities, including go-to-market strategies, retail concepts, digital solutions, and customer programs.
• Customer & Stakeholder Engagement Build trusted relationships with dealer personnel, customers, and internal business partners.

Skills

Customer Focus

Decision Making

Negotiating

Problem Solving

Relationship Management

Project Management

Education

Bachelor’s degree or equivalent experience

Job description

Caterpillar is seeking a Senior Business Deployment Consultant to accelerate dealer performance and support adoption of new commercial capabilities across the dealer network. You will partner with dealers and cross-functional teams to identify opportunities, solve business challenges, and implement practical solutions that drive sustainable results.

Working across sales, rental, service, aftermarket, and digital operations, you will serve as a trusted advisor—building local capability and