Senior Deal Desk Manager: Rapid, Profitable Enterprise Deals

Refer; San Francisco (CA); On-site; USD 150,000 - 270,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

DoorDash daily credit

Wellness reimbursement

Commuter reimbursement

Phone bill reimbursement

Internet reimbursement

Job summary

Retell AI transforms customer experience with voice AI and is hiring its first Senior Deal Desk Manager. You will design pricing, approvals, and closing processes for enterprise deals, reporting to the founder and collaborating daily with Sales, Finance, and Legal.

Usage-based pricing is evolving, and your deals will shape it. The role centers on fast, profitable approvals from quote to cash, building pricing guardrails, and enabling efficient quote-to-cash workflows that impact growth and

Qualifications

• 4+ years in deal desk, pricing, or sales/revenue operations at a B2B SaaS company
• Experience owning an end to end enterprise process for deals over $300K is required
• Hands-on experience with Salesforce or HubSpot and a CPQ tool
• Experience at a VC-backed SaaS/AI company or a big tech/large SaaS company

Responsibilities

• This hire owns fast, profitable deal approvals from quote to cash.
• Structure and approve non-standard deals (discounts, usage commits, per-minute pricing, payment terms) in hours, not days
• Build the discount approval matrix and pricing guardrails, and model deal margin before every approval
• Run quote-to-cash across CRM, CPQ, Legal handoff, and billing
• Report weekly on cycle time, discount levels, and win rate, and automate approvals where possible

Skills

Deal strategy

Commercial judgment

Stakeholder management

Negotiation

Tools

Salesforce

HubSpot

CPQ tool

Job description

Retell AI transforms customer experience with voice AI and is hiring its first Senior Deal Desk Manager. You will design pricing, approvals, and closing processes for enterprise deals, reporting to the founder and collaborating daily with Sales, Finance, and Legal.

Usage-based pricing is evolving, and your deals will shape it. The role centers on fast, profitable approvals from quote to cash, building pricing guardrails, and enabling efficient quote-to-cash workflows that impact growth and