Senior Enterprise Deal Desk Architect

Retell; San Francisco (CA); On-site; USD 160,000 - 220,000; Full time

Benefits offered by this job

Medical, dental, vision insurance 100%

DoorDash credits $70/day

Wellness reimbursement $200/month

Commuter reimbursement $300/month

Phone bill reimbursement $75/month

Internet reimbursement $50/month

Job summary

Retell AI is hiring its first Senior Deal Desk Manager to design how to price, approve, and close enterprise deals. You will work with Sales, Finance, and Legal, shaping usage-based pricing as it evolves.

You will own fast, profitable deal approvals from quote to cash, building guardrails, discount matrices, and margin models for deals over $300K, with direct impact on revenue and strategy.

Qualifications

• 4+ years in deal desk, pricing, or sales/revenue operations at a B2B SaaS company.
• Experience owning an end to end enterprise process for deals over $300K is required.
• Hands-on experience with Salesforce or HubSpot and a CPQ tool.
• Experience at a VC-backed SaaS/AI company or a big tech/large SaaS company.

Responsibilities

• Structure and approve non-standard deals (discounts, usage commits, per-minute pricing, payment terms) in hours, not days.
• Build the discount approval matrix and pricing guardrails, and model deal margin before every approval.
• Run quote-to-cash across CRM, CPQ, Legal handoff, and billing.
• Report weekly on cycle time, discount levels, and win rate, and automate approvals where possible.

Skills

Deal desk experience

Enterprise pricing

Cross-functional collaboration

Tools

Salesforce

HubSpot

CPQ tool

Job description

Retell AI is hiring its first Senior Deal Desk Manager to design how to price, approve, and close enterprise deals. You will work with Sales, Finance, and Legal, shaping usage-based pricing as it evolves.

You will own fast, profitable deal approvals from quote to cash, building guardrails, discount matrices, and margin models for deals over $300K, with direct impact on revenue and strategy.