Senior Deal Desk Analyst — Strategic SaaS Pricing

Iterable; New York (NY); On-site; USD 127,000 - 167,000; Full time

Job summary

Iterable is seeking a Senior Deal Desk Analyst to act as the trusted commercial partner to the Sales team and scale our deal processes. You will own complex, non-standard deals end-to-end and collaborate across Sales, Finance, Legal, and Product to architect pricing and contract terms.

You will design and implement CPQ improvements, provide visibility into deal status, and drive process improvements with automation and AI-assisted workflows. Compensation reflects seniority and market norms.

Qualifications

• 5+ years of experience in Deal Desk, Revenue Operations, Sales Operations, or Finance at a B2B SaaS company.
• Track record of owning non-standard deals independently from structuring through approvals to close.
• Fluency in SaaS deal construction, including subscription and usage-based pricing models, margin analysis, and how contract terms affect booking, billing, invoicing, overages, and revenue recognition.

Responsibilities

• Review deals and structure non-standard agreements end to end across the full customer lifecycle, from new business through expansion and renewal.
• Advise account teams on discounting and the trade-offs across price, term, volume, and risk, and recommend structures that work for the customer and for Iterable.
• Model deal economics, including margin, attach rate, and payment terms, and propose alternatives when a deal falls short of targets.
• Evaluate non-standard terms for revenue recognition, billing, and compliance implications before they reach approval.
• Make judgment calls on exceptions, own your recommendation through approval, and serve as the escalation point for the Deal Desk queue and GTM leadership.
• Keep deals moving within internal SLAs, especially at month-end and quarter-end.

Skills

Deal Desk experience

Financial modeling

SaaS pricing

Excel/Google Sheets

Salesforce familiarity

CPQ knowledge

Cross-functional collaboration

Attention to detail

Tools

Salesforce

CPQ software

Excel/Sheets

Job description

Iterable is seeking a Senior Deal Desk Analyst to act as the trusted commercial partner to the Sales team and scale our deal processes. You will own complex, non-standard deals end-to-end and collaborate across Sales, Finance, Legal, and Product to architect pricing and contract terms.

You will design and implement CPQ improvements, provide visibility into deal status, and drive process improvements with automation and AI-assisted workflows. Compensation reflects seniority and market norms.