Senior Data Scientist, Risk & Support Operations

Socket.dev; Seattle (WA); On-site; USD 198,000 - 297,000; Full time

Job summary

The Data Science team at Block turns unique customer and product data into decisions that expand access to financial services. Our Risk and Support Operations drive decisioning behind Cash App, Afterpay, Square, and our Operations automation.

We’re seeking a Data Scientist to help build, measure, and improve Risk and Support Operations that serve customers with speed and quality. You’ll partner with product, engineering, and risk teams to define metrics, run experiments, and turn questions into

Qualifications

• Bachelor’s degree in a quantitative field with 12+ years in a relevant role.
• Graduate degree with 6-8+ years in a relevant role.
• Advanced SQL and ability to build clear visualizations.
• Strong product, analytical, and statistical judgment.
• Experience using AI tools to improve analytical work.

Responsibilities

• Turn complex data into insights, decision frameworks, and durable measurements.
• Use AI tools and agent workflows to speed up analysis and generate hypotheses.
• Own end-to-end analysis: metrics, experiments, forecasting, visualization, and decisions.
• Define measurement frameworks for Risk and Support Operations.
• Partner with risk teams to evaluate model and policy performance.

Skills

SQL

Data Visualization

AI tools

Statistical judgment

Data analysis

Education

Bachelor’s degree in statistics / data science / economics / CS, with 12+ years in a relevant role

Graduate degree in statistics / data science / economics / CS, with 6-8+ years in a relevant role

Job description

The Data Science team at Block turns unique customer and product data into decisions that expand access to financial services. Our Risk and Support Operations drive decisioning behind Cash App, Afterpay, Square, and our Operations automation.

We’re seeking a Data Scientist to help build, measure, and improve Risk and Support Operations that serve customers with speed and quality. You’ll partner with product, engineering, and risk teams to define metrics, run experiments, and turn questions into