Senior Data Science Manager, Provider Experience

Headway; San Francisco (CA); On-site; USD 212,000 - 265,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Fertility reimbursement

Parental leave

Job summary

Headway is seeking a Senior Data Science Manager for Provider Experience in San Francisco/remote. You will define and lead our data science strategy for the providers experience, partnering with Product, Engineering, Operations, Design, Clinical and Customer Success to turn insights into measurable improvements.

You will recruit and grow a high-performing team, develop quarterly roadmaps, and drive predictive analytics, experimentation, and causal inference to optimize provider engagement and

Qualifications

• 8+ years of experience in data science or analytics roles.
• 3+ years of experience managing and developing teams.
• Strong product mindset and demonstrated success working in Product.
• Proven success partnering cross-functionally with Product, Engineering, Data, Design, Operations, Clinical and Customer Success teams.
• Proficiency in forecasting, experimentation, causal inference.
• Experience with data modeling, ideally using dbt.
• Hands-on technical fluency in SQL and Python or R.
• Experience adopting and championing AI-assisted tools to accelerate and automate data workflows.
• Strong communication and stakeholder management skills.

Responsibilities

• Lead and grow a high-performing team of Data Scientists, fostering a culture of technical excellence and strategic thinking.
• Develop quarterly roadmaps with cross-functional partners, align Data Science resources, and oversee execution of timely and high-quality work.
• Drive insights and decisions through strategic analysis, reporting, experimentation and predictive modeling.
• Obsess over provider experience metrics surfacing gaps and ways to continuously improve them
• Deep dive into areas we don’t fully understand to segment our data and understand where there’s opportunities to improve provider experiences.
• Stay close to the data by tackling strategic projects yourself, identifying underlying trends and areas of opportunity.
• Translate complex technical findings into clear, actionable recommendations for executive stakeholders.

Skills

Data science

Team leadership

Product mindset

Cross-functional collaboration

Forecasting

Experimentation

Causal inference

dbt

SQL

Python/R

AI-assisted tools

Communication

Tools

dbt

SQL

Python

R

Job description

Headway is seeking a Senior Data Science Manager for Provider Experience in San Francisco/remote. You will define and lead our data science strategy for the providers experience, partnering with Product, Engineering, Operations, Design, Clinical and Customer Success to turn insights into measurable improvements.

You will recruit and grow a high-performing team, develop quarterly roadmaps, and drive predictive analytics, experimentation, and causal inference to optimize provider engagement and