Senior Data Ops Program Manager – End-to-End Deployments

Butlr; Burlingame (CA); Presencial; USD 140.000 - 190.000; Tempo integral

Benefícios oferecidos por esta vaga

World-class team with low ego

Flexible work environment

Comprehensive health benefits package

Retirement savings plan

Flexible time off

Professional development opportunities

Resumo da vaga

Butlr is seeking a hands-on Technical Project/Program Manager to own data center projects end to end. You will connect with partner and customer teams, build a plan, drive workstreams to live deployment, and remain as the customer success lead after launch.

You will coordinate across hardware, software, and services, ensuring on-time delivery and successful pilots. The role requires travel and strong cross-functional collaboration.

Qualificações

• 5+ years in technical project or program management, solutions delivery, or technical customer success.
• Experience across the data center ecosystem (power, cooling, racks, GPU/AI server platforms).
• Proven track record delivering hardware and software deployments with external partners and customers.
• Sufficient depth to coordinate engineers on integrations, APIs, and data flows.
• Strong ownership and accountability; able to drive to results.
• Clear, organized communication with engineers and executives.
• Willingness to travel at least 30%, including international travel.
• Fluent in Mandarin Chinese, or experience with partners in Taiwan/China.

Responsabilidades

• Kick off projects with all stakeholders; set roles, timelines, and communication plans.
• Turn deals into detailed project plans with milestones and owners; track progress weekly.
• Oversee pilots and internal testing with engineering; translate results into deployment decisions.
• Coordinate engineering teams for integrations and data flows to go live on schedule.
• Confirm pre-launch readiness with Product; ensure configurations, docs, and support are ready.
• Manage hardware logistics with Supply Chain to config, test, quality-check, and ship POC units.
• Handle site access, installation schedules, customer requirements, and status reporting.
• After launch, serve as technical customer success lead; monitor health and adoption; resolve issues.
• Grow accounts by identifying upsell opportunities and transitioning successful POCs to contracts.

Conhecimentos

Technical PM

Data center

Hardware deployments

APIs & integrations

Ownership

Cross-functional

Mandarin Chinese

Descrição da vaga

Butlr is seeking a hands-on Technical Project/Program Manager to own data center projects end to end. You will connect with partner and customer teams, build a plan, drive workstreams to live deployment, and remain as the customer success lead after launch.

You will coordinate across hardware, software, and services, ensuring on-time delivery and successful pilots. The role requires travel and strong cross-functional collaboration.