Senior Data Center Technician – Onsite, White-Glove Support

TEKsystems; Atlanta (GA); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Short and long-term disability

HSA

Job summary

TEKsystems is seeking a Data Center Technician III for a long-term contract in Northern Atlanta, GA. This role involves hands-on server troubleshooting, break/fix repairs, deployments, and data center operations with a strong customer-service mindset.

The ideal candidate will troubleshoot servers, perform Level 2 repairs, upgrade components, update firmware, rack and cable gear, and collaborate with network admins and engineering to resolve issues.

Qualifications

• Hands-on data center experience.
• Strong server hardware troubleshooting and break/fix skills.
• Experience diagnosing problems independently.
• Rack and stack and server deployment experience.
• Copper and fiber cabling knowledge.
• Experience troubleshooting server and network connectivity.
• Strong communication and customer-service skills.
• Previous experience providing white-glove technical support.
• Comfortable interacting directly with stakeholders, engineers, technical teams, and leadership.
• Ability to explain technical issues clearly and professionally.

Responsibilities

• Independently troubleshoot servers and diagnose hardware failures.
• Perform Level 2 break/fix repairs and root‑cause troubleshooting.
• Replace failed server components and perform hardware upgrades.
• Update server firmware and assist with basic server configuration.
• Rack, stack, cable, and prepare servers and switches for deployment.
• Troubleshoot copper and fiber cabling, connectivity, and optics.
• Partner with network administrators and engineering teams to resolve infrastructure issues.
• Support server installations, deployments, and ongoing data center operations.
• Provide white‑glove technical support in a professional, customer‑focused environment.
• Communicate clearly with stakeholders regarding technical issues, troubleshooting progress, and resolution.
• Maintain a high level of professionalism while supporting business‑critical infrastructure.

Skills

Data center experience

Server hardware troubleshooting

Break/fix skills

Rack and stack

Copper cabling

Fiber cabling

Server deployment

Communication skills

Customer service

White-glove support

Job description

TEKsystems is seeking a Data Center Technician III for a long-term contract in Northern Atlanta, GA. This role involves hands-on server troubleshooting, break/fix repairs, deployments, and data center operations with a strong customer-service mindset.

The ideal candidate will troubleshoot servers, perform Level 2 repairs, upgrade components, update firmware, rack and cable gear, and collaborate with network admins and engineering to resolve issues.