Senior Data Center Technician (L3) - Hardware & Networking

Tekgence Inc; Santa Clara (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Tekgence Inc. seeks an experienced Data Center Technician (L3) to support installation, maintenance, troubleshooting, and optimization of large-scale data center infrastructure for a WWT customer.

You will work across servers, GPUs, storage, networking, and supporting systems in a fast-paced, mission-critical environment. Ideal candidates bring 5+ years of data center experience, strong knowledge of x86 architectures, GPU-based systems, and enterprise networking, with hands-on cabling, PDUs, and

Qualifications

• 5+ years of experience supporting enterprise data center environments.
• Strong knowledge of x86 servers, GPUs, storage, and networking equipment.
• Experience with rack and stack deployments and structured cabling.
• Experience with server diagnostics and hardware repair.
• Experience with PDUs and remote management tools (iLO, iDRAC, IPMI, Redfish).
• Understanding of Layer 1 and basic Layer 2 networking concepts.
• Ability to read rack elevations, diagrams, and technical docs.
• Familiarity with Linux and basic CLI troubleshooting.
• Experience with ITSM ticketing systems (ServiceNow, Jira).
• Strong analytical, troubleshooting, and communication skills.

Responsibilities

• Install, configure, troubleshoot, and decommission enterprise server, storage, and network hardware.
• Perform advanced rack and stack activities including cabling and power distribution.
• Diagnose and resolve hardware failures across servers, GPUs, storage, and networking.
• Execute firmware updates, BIOS changes, hardware replacements, and system validation.
• Support large-scale deployments, refreshes, migrations, and expansions.
• Perform root cause analysis and implement corrective actions.
• Monitor data center health and environmental conditions using DCIM tools.
• Follow change management and documentation standards.
• Collaborate with engineering, operations, facilities, and vendors to resolve issues.
• Mentor L1/L2 technicians with technical guidance and escalation support.
• Ensure safety, ESD, and security compliance; participate in on-call rotations.

Skills

5+ years data center experience

X86 server architecture

GPU-based systems

Storage platforms

Enterprise networking equipment

Rack and stack deployments

Structured copper and fiber cabling

Server diagnostics

Power distribution systems (PDUs)

Remote management tools

Networking basics (L1/L2)

Reading rack elevations/diagrams

Linux command-line troubleshooting

ITSM ticketing (ServiceNow/Jira)

Analytical and troubleshooting skills

Communication skills

Tools

iLO

iDRAC

IPMI

Redfish

Job description

Tekgence Inc. seeks an experienced Data Center Technician (L3) to support installation, maintenance, troubleshooting, and optimization of large-scale data center infrastructure for a WWT customer.

You will work across servers, GPUs, storage, networking, and supporting systems in a fast-paced, mission-critical environment. Ideal candidates bring 5+ years of data center experience, strong knowledge of x86 architectures, GPU-based systems, and enterprise networking, with hands-on cabling, PDUs, and