Data Center Technician – GPUs & AI Infra, Onsite

Catapult Federal Services; Santa Clara (CA); On-site; USD 55,104 - 82,656; Full time

Job summary

Catapult Federal Services is seeking an experienced L3 Data Center Technician to support the installation, maintenance, troubleshooting, and optimization of enterprise-scale data center infrastructure in a fast-paced, mission-critical environment. This hands-on role focuses on ensuring the reliability and performance of server, storage, networking, and GPU-based systems.

As an L3 technician, you will work independently on complex hardware deployments, repairs, and diagnostics while collaborating

Qualifications

• 5+ years in enterprise or hyperscale data center environments.
• Strong experience with enterprise server hardware and x86 architecture.
• Experience with GPU-based systems, storage, and enterprise networking equipment.
• Hands-on experience performing rack and stack deployments.
• Experience with structured copper and fiber cabling.
• Experience diagnosing and repairing server hardware.
• Knowledge of power distribution systems (PDUs).
• Experience using remote management tools such as iLO, iDRAC, IPMI, or Redfish.
• Understanding of Layer 1 and basic Layer 2 networking concepts.
• Ability to read rack elevations, network diagrams, cable matrices, and technical documentation.
• Familiarity with Linux operating systems and basic command-line troubleshooting.
• Experience using ServiceNow, Jira, or similar ITSM/ticketing systems.

Responsibilities

• Install, configure, troubleshoot, and decommission enterprise servers, storage, and networking equipment.
• Perform advanced rack and stack deployments, including rail installation, structured cabling, and power distribution.
• Diagnose and repair hardware failures involving servers, GPUs, storage systems, and networking devices.
• Execute BIOS and firmware updates, hardware replacements, and system validation.
• Support large-scale hardware deployments, migrations, refreshes, and expansion projects.
• Perform root cause analysis and implement corrective actions for infrastructure issues.
• Monitor environmental conditions and equipment health using DCIM and monitoring tools.
• Follow operational procedures, documentation standards, and change management processes.
• Collaborate with cross-functional teams to resolve complex technical issues.
• Mentor L1/L2 technicians with technical guidance and escalation support.
• Ensure compliance with safety standards, security policies, and ESD procedures.
• Participate in maintenance windows and on-call support as needed.

Skills

Data center experience

Server hardware

GPU systems

Rack and stack

Structured cabling

Remote management tools

Linux CLI

ITSM tools (ServiceNow/Jira)

Networking basics

Education

Associate degree or equivalent

Hands-on experience considered

Tools

iLO/iDRAC/IPMI/Redfish

Job description

Catapult Federal Services is seeking an experienced L3 Data Center Technician to support the installation, maintenance, troubleshooting, and optimization of enterprise-scale data center infrastructure in a fast-paced, mission-critical environment. This hands-on role focuses on ensuring the reliability and performance of server, storage, networking, and GPU-based systems.

As an L3 technician, you will work independently on complex hardware deployments, repairs, and diagnostics while collaborating